At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.
About the Role
An opportunity has arisen to join our IT Applications Liquidlogic team supporting our social care & education applications. We provide a professional, proactive and responsive IT service to end users of our suite of Liquidlogic Applications.
We are looking for an experienced IT Application Lead to oversee the development, continuous improvement and support of our Liquidlogic applications primarily our EYES and NEET systems.
The key responsibilities within this role include collaboration with stakeholders to understand business requirements and translating them into technical solutions. Ensuring the reliability, performance, and security of application systems and developing and enforcing best practices and standards for application development and management.
You will provide technical guidance, tailored training and mentorship to team members; manage escalations to external suppliers, monitor responses; taking action and seeing issues through to resolution.
About You
A good understanding of Social Care and Education and experience of supporting and developing the LiquidLogic product is essential, along with excellent problem-solving skills.
The ideal candidate will have an in-depth knowledge of ITIL frameworks and best practices and be customer focused with strong communication and interpersonal skills. You will be able to manage multiple projects and priorities effectively using your initiative and have a passion for identifying opportunities for process improvements.
Candidates should demonstrate they are familiar with strong change management processes and be able to lead on system upgrades & new developments.
Your main place of work will be the award-winning, modern Civic Centre in Keynsham, halfway between Bath and Bristol, easily accessible via car or public transport, with a train station 5 minutes walk away. We operate a flexible working policy in Bath & North East Somerset with the option to work at other sites or at home 4 days per week with our office day each Monday for team working.
We offer an excellent benefits package, including competitive salary, generous holiday allowance with the option to purchase up to 12 additional days alongside special leave provisions, employer contribution pension scheme, comprehensive Employee Assistance Programme, flexible working, career development, employee volunteering schemes and access to discounted activities, salary sacrifice schemes and days out.
This is a Public Services Network (PSN) role and requires all successful applicants to undergo a Basic Disclosure check and a 3 year’s verification of employment history. Please note that any start date will be dependent on the receipt of a satisfactory Disclosure and verification of employment history.
If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Sara O’Donnell, Applications Manager, on Sara_odonnell@bathnes.gov.uk or call 01225395896.
Interview date: TBC
- Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.
About Bath & North East Somerset Council.
Working at Bath & North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
Why Bath & North East Somerset Council?
We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits
At Bath & North East Somerset Council we have one overriding purpose to improve peoples live. Find out more about our values at https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https://beta.bathnes.gov.uk/equality-and-diversity
We are a Disability Confident Employer find out more at https://shorturl.at/ajrsW
Please note that this role is subject to a Basic DBS Check.
The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.