Job Title: Amenities Concierge - Luxurious Residential Estate Near Canary Wharf
Job Summary:
The Amenities Concierge team will provide a high standard of service to our residents and their guests within the amenity spaces at South Quay Plaza.
Responsibilities:
- Serving residents, guests, and visitors soft and alcoholic drinks
- Assisting / demonstrating to them how to use the self-service drinks machines (For example wine machines, coffee machines, beer taps)
- Clearing and cleaning tables / areas
- Re stocking of drinks and drinks machines
- Monitoring and maintaining high standards
- Opening and closing venues/amenities
- Bookings management
- Maintaining high standards of health, safety, and food hygiene
- Hosting and providing service at resident events
- Using our IT systems
- Receiving deliveries including wine, beer kegs, soft drinks, snacks etc.
- Assisting residents in using equipment as required – for example within the screening room
- Processing & reconciling payments
- Stock management and administration
- Working with your line manager to ensure we remain conscious of budgets
- May be required to assist other departments such as Concierge
- Any other duties as reasonably required
The Role and the Benefits:
- Shift Pattern vary between 7:00am and 11:30pm. All shifts will be for a total of 8,5 hours per shift with 30-min paid break. The total amount of paid hours per week will be 42,5 hours, 5 shifts per week.
- 28 days paid holiday in each holiday year. The usual public holidays in England will be considered a normal working day.
- Amazing company benefits
- Events company get-togethers
- Health Cashback Scheme
- Group Life Insurance
- Access to Well-being Apps
- Shared Audible & Kindle Library
- Annual Salary Reviews
- Career Progression Training
- Length of Service Annual Leave
- Gym & Retail Discounts
- Free Counselling & Advise Service
- Health Support
- Cash Bonus for Referrals
- Customer Feedback Bonus
Job Type: Full-time
Salary: £30,609 per year
Job Types: Full-time, Permanent
Pay: £30,609.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount
- Transport links
Experience:
- F&B/Reception/Hotel: 1 year (required)
Work Location: In person