POSITION:
Administrator
JOB PURPOSE:
To work as a key member of the administration team
- Creating a warm and welcoming atmosphere for all staff and visitors
- Managing and organising administrative tasks, such as data entry, and document management
- Maintaining the diary and day-to-day bookings
- Assisting the Practice Manager with the ongoing filing of Company Annual Confirmation Statements and related Company Administration
LOCATION:
Newmarket Office
TYPE:
Full or Part Time
KEY RESPONSIBILITIES INCLUDE:
Daily Reception and Office
- Answering the telephone
- Meeting and greeting clients including drinks
- Assist with the onboarding of new clients and ongoing management of the practice management database
- Raising client bills
- Assist with additional adhoc tasks as necessary
Confirmation Statements
- Prepare, send for signature and file client’s annual confirmation statements against an allocated list each month
- Bill clients appropriately
- Accurate and timely submission of returns
- Ongoing monitoring of statement due dates and deadlines
JOB REQUIREMENTS:
Education and Experience
- Proven experience in an office administrator or receptionist role
- Strong customer service experience
Skills and Knowledge
- Good numeracy and administrative skills.
- Proficient in Microsoft Packages particularly managing Outlook Calendars
- Experience in maintaining CRM systems (desirable)
Competencies
- Numerate with strong attention to detail
- Possess fantastic organisational skills with the ability to prioritise tasks
- Be an excellent team player
- Excellent written and verbal communication skills and an ability to build rapport both internally and with external clients
- The successful candidate will have a lot of customer contact from walk ins, emails, and phone calls so a friendly and customer focused demeanor is essential
Job Types: Full-time, Part-time, Permanent
Pay: £25,000.00-£26,000.00 per year
Expected hours: No more than 30 per week
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 2 years (preferred)
- Administrative: 2 years (required)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person