Job Purpose:
The Workplace Co-ordinator role is responsible for managing the general office FM duties including but not limited to Hospitality, post, visitor management, stationery & building checks. This role provides essential services to the business in an efficient, timely manner to both internal and external clients.
Duties and Responsibilities:
- Responsible for leading and managing the workplace & cleaning teams to deliver an authentic first-class service
- Ensure our brand and cultures are fully delivered by all our team members
- Promote the service offering internally and externally to deliver growth within the region
- Support the Service Level Agreement by ensuring that all site activities are carried out effectively
- To ensure customer requests are dealt with efficiently and effectively
- Support and attend internal and client review meetings
- Develop and work to a standard set of operating procedures processes
- To assist in any other reasonable duties as required by your colleagues, managers or clients
- Identify new initiatives to constantly improve service delivery
- Vendor and supplier management
- Mail Room and courier management services
- Front of house including reception
- Staff management and development
- Customer and client management
- Contract development
Person specification:
- Excellent communication skills in both written and verbal
- Demonstrate teamwork, responsibility, problem solving and communication
- Proficient in Outlook
- Ensure communication is client focused and consistent
- Self-motivated with ability to work with minimum supervision
- Ability to work under pressure and keep deadlines
N.B. Some roles within SPS may involve manual handling tasks. While not all positions require this, where such duties are necessary, they will be undertaken in line with an individual’s physical capabilities. If you have a disability or health condition that may affect your ability to perform manual handling tasks, we encourage you to let us know at the interview stage. This will enable us to explore and, where appropriate, implement reasonable adjustments to support you in the role. SPS is committed to providing equal opportunities in all aspects of employment. We welcome applications from individuals regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation in line with the Equality Act 2010. Our commitment to inclusion applies throughout the employment journey, including recruitment, selection, training, progression and pay.
Job Types: Full-time, Permanent
Pay: Up to £28,808.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Life insurance
- Referral programme
- Sick pay
Ability to commute/relocate:
- London W4 5YG: reliably commute or plan to relocate before starting work (required)
Experience:
- FoH or Mailroom: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 19/09/2025
Reference ID: SPS3550
