Overview
Due to growth we are looking for a Warehouse Team Leader to join our team in Swan Valley, Northampton. Reporting to the First Line Manager, you will support and lead a team within the warehouse to deliver exceptional levels of customer service. Our customer is at the heart of what we do and why we do it, we need someone to ensure all orders are efficiently and accurately picked and dispatched within customer requirements.
Shifts are any 5 from 7 and 06:00 to 14:00
Salary - Up to £25k
How will you contribute?
- Someone people focused and able to assist in the effective management of the team (communications, attendance, performance, and conduct)
- Someone who understands the warehouse and can plan and co-ordinate activity in line with projected volumes.
- Support and lead a team function within the warehouse to deliver the expected customer service in terms of quality, cost and lead time and report results in a timely manner.
- Allocate resource for designated team and area of control to achieve set KPI’s, targets and quality standards.
- Provide an efficient and professional level of service to all customers to meet agreed delivery schedules and SLA’s.
- Provide adequate induction, training, monitoring and support for designated team.
- You will drive a continuous improvement program, identifying opportunities to improve efficiency and process improvement.
- Adhere to all emergency procedures (disaster recovery, fire, and evacuations etc.).
- Identify training needs and take appropriate action address these in line with individual and operational requirements.
- Maintain confidentiality and remain in line with GDPR (Data Protection), make notes of all performance related conversations and provide written reports within critical time scales.
- Embrace the introduction of new procedures and on new equipment technology.
What will you bring?
- Experience from a similar environment
- Continually looks for ways to enhance and improve current processes.
- Clear communicator with excellent interpersonal skills
- Effective planning of daily manpower and control of overtime
- KPI’s and revenue managed in line with targets.
- Control pre op checks on all MHE.
- Positive attitude when dealing with challenge & change.
- Team orientated.
- Ability to work in a fast-paced environment.
- Drives for continuous improvement.
- PC literate, Excel & Word preferred.
What do we offer?
Our Culture & Benefits
In addition to a generous salary , we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more.
Our people are at the core of our business and what makes Wincanton great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.
Be a part of our values; Excellence, Integrity, Passion, Proactivity, Togetherness & Trust.
Our Commitment
We are committed to providing equality of opportunity for all employees. We want to create an environment where all colleagues feel safe, supported and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes. Attracting diverse teams, we believe in creating an inclusive, respectful organisational culture for our colleagues and future talent.
Find out more: Wincanton champions a diverse workforce
