NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
Hours per week 37 hours per week (permanent)
Location Endoscopy Admin, Gartnavel General Hospital/New Victoria Hospital
Purpose
To be responsible for the receipt and management of all referrals, liaising with medical and nursing staff and at all times, adhering to Greater Glasgow & Clyde Waiting List Policy. The post holder will liaise with clinicians to plan management for patients, arrange admissions, deal with telephone enquiries from internal/external agencies, ensuring capacity is utilised to full potential.
Work alongside the existing waiting list co-ordinators within the Endoscopy Service to ensure the accuracy and completeness of the current waiting lists is maintained, that patient activity is planned to achieve patient guarantees utilising all available resources and that patient waiting times are minimised.
This key role will provide operational management and support strategic direction of waiting times in GG&C. The post holder will be expected to work with the existing waiting list co-ordinators to implement and manage monitoring and administrative systems to achieve GG&C waiting time targets with early identifier systems to:
- Resolve potential problems
- Ensure achievement of national and local targets
- Expand capacity to deliver activity
- Improve efficiency
- Reduce inappropriate demand on services
- Develop and implement best practice
- Manage referrals to external hospitals providing additional capacity
- To assist the Service Manager in the provision of data relating to waiting lists within the directorate
To ensure in conjunction with relevant administrative managers that effective waiting list processes are placed relating to the elective journey for endoscopy patients.
Contact Jordyn-Lee Magee, Waiting List Manager Manager
Tel: 0141 347 8007
Email: [email protected]
Working Hours: Mon-Fri 8.00am – 4.00pm
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
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