Visitor Operations Assistant
We're on a mission to deliver the ultimate guest experience and need your help to keep our site and visitor facilities looking their best. As a team player, you'll take pride in ensuring every day is a success. If you love working outdoors, then join our passionate team today!
As a Visitor Operations Assistant your duties will include site presentation including litter picking, emptying bins, cleaning washrooms and assisting with visitor parking in our main carpark. Our team are also tasked with operating the Lazy River Boat Trip, Treetop Challenge and the Virtual Reality Gorilla Trek as well as ensuring our amazing events spaces and offices are presented to high standards.
The Package
- Temporary contract starting 12th July 2025 until 7th September 2025.
- Rate of pay of £12.21 per hour regardless of age.
- Working on a rota basis with a minimum of 8 hours per week up to a maximum of 40 hours per week. Hours will vary and can be significantly more during busy periods. This includes weekends, bank holidays and evenings.
- Annual leave which accrues based on hours of work.
- Staff pass so you can visit the zoo during your time off, plus complimentary tickets for your friends and family.
- Free bus travel available on the X1 from Chester and Ellesmere Port train stations.
Our Requirements
- Be an ambassador for Chester Zoo delivering excellent customer service and be a strong communicator
- Be confident, approachable and flexible with a “can do” attitude
- Be able to work outdoors in all weathers
Flexibility in these roles is key, so the successful candidates must be able to work up to 5 days out of 7 every week. This may include early mornings from 7am and evenings until 10pm, weekends, mid-week and bank holidays as rostered.
More About Us
We’re not just an amazing, award-winning visitor attraction that’s home to 37,000 incredible animals inside 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re a major wildlife charity that’s committed to the recovery of endangered species, globally. And, as the world faces an extinction crisis, we’re making a hugely significant contribution to conservation at a time when it’s needed most. We are Chester Zoo and we prevent extinction.
