Visitor Experience

Prima Cheese Limited

Visitor Experience, Durham, Full Time

• Competitive Salary & Great Benefits Package.
• Company Pension.
• Life Insurance.
• Holiday Club - Discounted Holiday Rates/Breaks.
• Employee Benefits Platform.
• Employee Assistance Programme & 24/7 GP Access.

Prima Cheese is a leading award winning, multi-site cheese processing company. Operating within the B2B markets domestically and Internationally with an outstanding reputation for quality, consistency, and service. Committed to delivering success and excellence to both our customer and teams in a respectful, inclusive and supportive working environment.

With a proud 28-year heritage and continuous expansion this is a fantastic opportunity for a professional who is experienced in a customer facing role to join us in our exciting journey.

Exciting Opportunity for a Visitor and Events Assistant

We are excited to announce a fantastic opportunity to join our well-established team at our headquarters in Seaham, County Durham. The successful candidate will play a key role in maintaining and managing the company’s welcoming suite, creating a warm, professional experience for visitors and clients. This is a varied role working alongside marketing and the commercial team to arrange and attend events and supporting HR with early career activities.

Are You the Right Fit?

Are you organised, professional and hold high standard of etiquette? Do you want to contribute to and enhance the wonderful culture we have cultivated at Prima Cheese? Do you want to further your career within a fast paced, innovative and engaging company.

The ideal candidate will have a natural talent for building rapport with others. It is essential that they promote a positive image of the organisation and poses excellent verbal and written communication skills.

Key Responsibilities

The primary focus of this role is to ensure that visitors have a warm Prima welcome and an exceptional hosting experience. It is key that everyone has a positive experience whilst visiting the company. You will also support reception duties, departmental administration and event support, organising meetings and set up for the Co-CEOs.

Responsibilities will include:

Visitor Management - Welcome visitors, clients, and new starters.

Support HR with induction activities.

Prepare and presenting food and drinks.

Assisting the marketing team with organising events and trade days as well as attending.

Providing overflow administration support to departments.

Supporting career events/open days, internally and externally.

Essential Requirements:

• IT Skills – Outlook systems.
• Presentation skills.
• Ability to work well independently and as part of a team.
• Methodical approach with excellent attention to detail.
• Confident, enthusiastic, and able to manage relationships.
• Minimum Level 3 in Math’s and English, relevant experience may be considered as
• alternative.
• Excellent communication skills, written and verbal and personable/professional telephone manner.

Preferred Qualifications/Experience:

• Experience in hospitality.
• Familiarity with event planning/coordination.
• Knowledge of food preparation and presentation etiquette.
• Experience supporting Marketing or HR initiatives/employee events.

You can apply and upload your CV via our careers page at: www.primacheese.com

www.primacheese.com Closing Date 27th June 2025

Prima Cheese Limited is an inclusive and diverse workplace, if you require any reasonable adjustments during the recruitment process please contact [email protected]