Veterinary Receptionist – Part-Time ( Up to 20 hours/week)
Southampton Companion Care – SO16 6TP
Includes 1 in 4 Saturdays (8am–5pm)
Are you a people person who also loves animals? Do you thrive in a busy, team-focused environment where no two days are the same? Then we’d love to welcome you to our friendly team at Companion Care Southampton.
About Us
We’re an independently run practice led by our co-owners Ruth (Vet) and Carly (RVN). Our experienced clinical team includes 3 Vets, 6 Registered Veterinary Nurses, 3 Student Veterinary Nurses, and one Veterinary Care Assistant. We also have a dedicated client care team consisting of 4 Receptionists. As an RCVS-accredited training practice, we pride ourselves on offering excellent care to pets while supporting our people to thrive in their roles.
We’re now looking for a part-time Veterinary Receptionist to be a welcoming point of contact for our clients, whether they’re bringing in a playful new puppy or coming in for a routine check-up.
The Role
As one of our valued receptionists, your day will include:
- Making clients and their pets feel at ease from the moment they arrive
- Supporting clients through their visit and ensuring they receive exceptional service throughout
- Handling queries in person, by phone, and email in a calm and helpful manner
- Managing bookings, payments, and diary coordination via our digital system (computer literacy essential)
- Dispensing prescription medications (training provided)
- Maintaining cleanliness and organisation throughout the practice, with a particular focus on keeping the reception area tidy and welcoming for clients and their pets
- Working closely with our clinical team to ensure smooth day-to-day operations
This is a permanent, part-time role working 20 hours per week with 1 in 4 Saturdays (8am–5pm). Additional cover for holidays may be required by mutual agreement.
What We’re Looking For
We’re looking for someone who:
- Loves working with people and is confident in face-to-face customer service
- Has great communication skills and a positive, can-do attitude
- Is calm, compassionate, and emotionally aware; able to support clients through all kinds of situations
- Can handle busy days with efficiency and professionalism
- Is comfortable using computers and booking systems (training provided)
Previous veterinary or medical receptionist experience is ideal but not essential—we’re happy to train the right person with the right attitude.
What You’ll Get in Return
- A positive and encouraging work environment
- 20% discount at The Vet Group, Pets at Home & The Groom Room
- Career development opportunities
- Pension scheme
- Paid holiday allowance
- Subsidised health insurance
At Companion Care Southampton, we welcome diversity and believe in creating a workplace where everyone can thrive. If you enjoy helping people, love animals, and want to be part of a practice that values both, we’d love to hear from you.
Job Types: Part-time, Permanent
Pay: From £12.21 per hour
Expected hours: No more than 20 per week
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Store discount
Work Location: In person
Application deadline: 09/08/2025
