Type: Full-time, Permanent
Location: Bolton, BL7 9RW (Hybrid working available after successful probation, subject to application)
Weekly Hours: 40 hours per week
Hours of Work: Monday-Friday (Flexible working patterns available).
Salary: Starting from £35,000.00
We are currently seeking an experienced Vehicle Damage Assessor to join our Internal Motor Engineers Unit on a full-time, permanent basis at our friendly office in Bolton.
If you have experience as an Estimator or are currently a Vehicle Damage Assessor, and are looking for a new challenge with a forward-thinking company that will fully support your career progression, reward your achievements, and provide the opportunity to work with multiple prestigious clients, this could be exactly what you're looking for!
Attributes and Skills:
- Recent experience as an Automotive Engineer Assessor, Independent Assessor or as a body shop Vehicle Damage Assessor.
- ATA VDA Accreditation/IMI, IAEA, AQP qualifications or working towards will be advantageous.
- Knowledge and understanding of accident repair methods, vehicle valuations and accident damage estimating.
- Experience of using Audatex and Glassmatix systems
- Numerate and PC Literate (e.g. Excel, Word, Outlook etc)
- Strong interpersonal, organisational and negotiating skills
- Flexible and able to manage multiple demands and changing priorities
- Ability to work effectively in a team; happy to assist others and to work towards team targets
Responsibilities:
- Assess, negotiate and authorise vehicle damage repair estimates using in-house image and Audatex estimating systems
- Assess and negotiate vehicle total loss settlements- Manage customer expectations and potential problems, preventing escalation into complaints
- Monitor performance of Approved Repairers; recognising potential areas of improvement
- Relationship building/liaison with Approved Repairers
- Provision of technical services and support to claims handling teams
- Commitment to high standards of customer service and to meeting service level agreements and departmental objectives and targets
Benefits:
- Generous holiday allowance increasing with length of service
- Birthday day off and half-day off for seasonal shopping
- Holiday sell scheme
- Contributory Pension Scheme
- Discounted sports and social activities
- Support with industry-relevant qualifications
- Free on-site parking
- Casual dress code, free allocation of branded clothing
- Breakfast cereal provided
- Cycle to work scheme
- A cash bonus for going above and beyond
- Trained mental health & first-aid staff on-site.
- Plus, much more!
Job Types: Full-time, Permanent
Pay: £35,000.00-£40,000.00 per year
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Ability to commute/relocate:
- Bolton BL7: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: 01082023
