ONLY APPLY IF YOU HAVE A MINIMUM OF TWO YEARS EXPERIENCE IN CUSTOMER SERVICE/ OFFICE ADMINISTRATION AND LIVE WITHIN 30MINS TRAVEL OF NORBURY, SW16.
(Candidates living in North, West or East London will not be considered. It is preferable the candidate currently lives in South London).
This role involves both customer service and office administration.
Job Specification: Weekend Customer Service Office Administrator
Company: Educate Excellence
Location: Norbury, SW16
About Us: Educate Excellence is a community-driven supplementary education provider. Over the past decade, we've guided over 2000 students aged 5-16 through subjects like maths, English, and particularly the 11+ examination and GCSEs. We're proud of our small group teaching sessions (3-5 students) based on age and ability. Our ambition is to mould the next generation of leaders who have a mature approach towards education.
Position: Weekend Customer Service Office Administrator
Available Hours: Monday to Friday (3.30pm to 9pm)
Available Hours: Saturday and Sunday (9am to 6pm)
Pay Rate: £13.70 per hour.
Responsibilities: Assisting with administrative tasks to support the smooth running of the centre. Handling customer inquiries professionally, ensuring timely responses. Managing schedules, including tutor appointments and class schedules. Ensuring a safe and clean working environment. Assisting with the preparation of reports and presentations. Resolving issues or complaints, escalating when necessary. Maintaining a detailed record system, ensuring accuracy and confidentiality. Supporting the Centre Manager with the execution of marketing events and other business-related activities.
The Ideal Candidate Will Have: A warm and confident demeanour, able to build relationships quickly. Strong organisational skills with a knack for multitasking and prioritising tasks effectively. Self-motivated, with a proactive approach towards daily tasks. Exceptional communication skills, both written and verbal. High attention to detail and problem-solving abilities. The ability to work both independently and as part of our dynamic team. Bachelor's degree (preferred) or relevant experience in administrative roles.
Note: This position is ideal for those who are passionate about education and want to make a difference in a leading supplementary education provider's administrative functions.
If you're eager to join a community where education is paramount, and you resonate with the attributes we seek, we'd be thrilled to welcome you aboard. Kindly submit your resume and a cover letter detailing your relevant experience. Only candidates who fit our criteria will be approached for an interview.
Job Types: Part-time, Permanent
Pay: £13.70 per hour
Additional pay:
- Performance bonus
Benefits:
- Employee discount
- Flexitime
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
- Weekends only
Application question(s):
- Do you currently live in the UK?
- Do you currently live in South London? State your home postcode and area
Education:
- Bachelor's (preferred)
Experience:
- Customer service: 2 years (preferred)
- Administrative: 2 years (preferred)
Work Location: In person
Reference ID: Weekend Admin 2
