We’re looking for an enthusiastic individual interested in starting their career in Lettings to fill our recently created Trainee Lettings Negotiator role in our busy York office.
What’s in it for you?
· Full support and training
· Career prospects
· Supportive and friendly environment
· Company Pension and Health & Well being programme
· Competitive salary plus monthly commission pay
Key Information Regarding the Role:
1. Customer Service and Relationship Building
· Provide exceptional customer service to clients while fostering strong relationships with colleagues and customers.
· Actively participate in building and maintaining inter-office communication channels.
· Conduct viewings out of the office when required.
· Build and maintain relationships with landlords, understanding their needs and preferences.
· Source and assess suitable rental properties to meet the requirements of prospective tenants.
· Conduct property viewings and provide detailed information on features, amenities, and rental terms.
2. Tenant Management
· Screen prospective tenants by conducting background checks, verifying references, and assessing affordability.
· Facilitate negotiations between landlords and tenants, ensuring fair rental agreements are reached.
· Assist tenants with the application process, including completing necessary paperwork and obtaining required documentation.
3. Sales Target Achievement
· Achieve sales targets by effectively managing leads, conducting viewings, and closing deals.
· Assist team members in achieving targets by providing support and collaboration.
· Sell appropriate insurances to landlords and tenants.
4. Administrative Duties
· Handle day-to-day general enquiries face to face, via telephone, and through administrative tasks.
· Complete all sections of checklists accurately and within set timelines.
· Register applicants onto the mailing list and maintain applicant database.
· Print notice to quit reports and update systems accordingly.
· Manage daily tasks such as viewing callbacks, move-in paperwork, and updates on various applications. Build and maintain relationships with landlords, understanding their needs and preferences.
· Source and assess suitable rental properties to meet the requirements of prospective tenants.
· Conduct property viewings and provide detailed information on features, amenities, and rental terms.
· Download overnight voicemails and update landlords on relevant information
5. Lettings Process Management
· Process rental applications including referencing, chasing completion, and informing relevant parties of updates.
· Ensure all files are correct for check-in 24 hours prior and conduct check-ins as required.
· Organise, book, and confirm viewings, valuations, and check-ins into the diary.
· Deal with website and Rightmove enquiries promptly and efficiently.
Job Type: Full-time
Pay: From £26,349.18 per year
Additional pay:
- Bonus scheme
- Commission pay
Benefits:
- Company pension
- Health & wellbeing programme
- Referral programme
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- York YO31 7RE: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
