Halifax Glass is one of the leading glazing solution companies in the country - check us out on www.halifaxglass.co.uk
Are you experienced in delivering excellent customer service as the norm., fulfilling customer orders & responding to questions both face to face, on the telephone, e-mail.
Often being the first contact a customer has with the Company it is vital that you represent the Company in a professional and knowledgeable manner, constantly delivering a service that exceeds customers’ expectations.
In partnership with your manager, you will ensure that the Trade Counter is manned during working hours, this will require an amount of flexibility during busy periods and weekends (Counter open Monday - Friday 8.00 – 17.00 Saturday 8.00-12.00 noon).
Required attributes for this role are-
· Knowledge of Glass and Glazing materials would be advantageous but not essential
· Experience in delivering consistent excellent customer service
· Excellent communication skills
· Ability to work effectively and efficiently on your own initiative as part of a busy team
· Be comfortable working under pressure to tight time scale
· This is a physically demanding role, as such a good level of fitness is required
In summary - In the role of Trade Counter Assistant you will be essential in delivering outstanding customer service and support to clients. Your strong communication skills will enable you to effectively engage with customers, assisting them with their needs and inquiries. By utilising your skills in merchandising you will help enhance the customer experience. Your relevant skills in, time management, and organisational abilities will ensure efficient operations at the trade counter. Join our team and contribute to a thriving environment focused on customer satisfaction and quality service.
Job Types: Full-time, Permanent
Pay: From £14.00 per hour
Expected hours: 40 per week
Benefits:
- Health & wellbeing programme
- On-site parking
Schedule:
- Day shift
- Weekend availability
Application question(s):
- Availability to work every other weekend 8.00-12.00 noon
Experience:
- Customer service: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
