About us
We are a market leading British company originating from 1902 specialising in high performance wood finishes, with a significant European brand profile and reputation as part of RPM International Inc.
We develop, manufacture and distribute a full range of high performance wood finishes as well as offering a bespoke colour-matching service for paints, stains and tinted lacquers.
We are looking for an enthusiastic, self-motivated candidate to join the business as an Assistant Branch Supervisor/Warehouse Operative on a permanent basis.
Responsibilities
- To receive and load orders correctly onto the Sales Order Processing System
- To serve customers at the Trade Counter, over the phone, via email and the Business Manager offering best advice on application and product usage
- To manufacture Fastmatch Colour accurately in branch for all customer requirements where possible
- To ensure the FM branch quality control system is followed and accurate records are retained
- To increase sales at every opportunity by selling additional allied products from the Morrells range
- To correctly process all paperwork and ensure cash receipts and petty cash are kept safe for banking etc.
- To ensure that the branch is correctly stocked to service customer demand without exceeding stock targets
- To ensure that the branch is clean, tidy, secure and safe for customers and employees alike
- To carry out a regular inspection of the site and report any faults or deficiencies to the National Branch Manager
- To maintain records of any failures in service and to compile management reports as requested by the National Branch Manager
- Use the appropriate PPE for the job at all times
- To ensure that all stock control functions comply with the relevant procedural requirements.
- To be flexible and be available for cover in other areas if required – including cover for full-time Supervisor at respective branch
- Stand in for Branch Supervisor as required
- Accurately pick orders from local Branch Stock
- Ensure that the warehouse is clean and tidy and remains a safe working environment at all times
Successful candidates will have the following:
- Experience with Microsoft D365 Desirable
- Competent and confident in using Fastmatch colour equipment.
- Proven ability to work under pressure to strict deadlines in order to meet customer expectations.
- Committed to the health, safety and wellbeing of co-workers and the environment.
- A willingness to adapt to changing business needs.
- A positive attitude, even in difficult situations
- Strong team working skills
- Ability to work independently
The Company is committed to the principle of equal opportunities and is opposed to any form of unfair discrimination on the grounds of race, colour, nationality, ethnic or national origin, sex or marital status, disability, sexual orientation, age, religion, or belief. Candidates will be chosen on the basis of their ability and suitability for the role.
Job Types: Full-time, Permanent
Experience:
- customer service: 3 years (preferred)
- Microsoft Dynamics 365: 1 year (preferred)
Work Location: In person
