Location: Otley Garden Centre
Shifts: Average 33.25 hours per week with alternating weekends. Involving day shifts 6–8 hours long.
Pay: £10 - £12.21
Do you enjoy meeting new people and providing exceptional customer service?
We are looking for a friendly, motivated individual to join our Tills and Customer Service team.
If you're passionate about delivering great customer experiences, we’d love to hear from you!
As a Tills & Customer Service Assistant, you’ll help us achieve our ambition of being Yorkshire's premier garden centre and family destination. You’ll be a key part of ensuring every visitor has a GREAT experience.
If you think you are the right person for this position, then apply now. We’d love to hear from you!
Key Responsibilities:
As a Tills & Customer Services Assistant, your responsibilities are:
• Meeting and Greeting at customer services
• Providing GREAT customer service
• Managing and processing returns
• Managing Supplier visits and contact
• Answering phones and processing customer and supplier queries
• Responding to customer enquiries via phone, email and in-person
• Managing customer complaints
• Jumping on the Tills in peak times
• Making customer announcements
• Processing cash and debit/credit card transactions
• Processing Events and Grotto tickets
And most importantly…Smiling and being Happy!
Benefits:
• A GREAT, fun, friendly working environment
• Up to 33%* staff discount in store (*Discount varies across the store, including concessions)
• Monthly TEAM engagement event
• Pension contributions
• GREAT Values and behaviours
• Recognition scheme
• Opportunity for development
• Free on-site car parking
