The Telemarketing Company is expanding rapidly, and we’re looking for passionate, confident individuals to join our telemarketing team!
This is a fantastic opportunity for students or individuals seeking extra hours in the evenings and on Saturdays, with the possibility of overtime during certain months.
We encourage and welcome applications from individuals of all backgrounds, including age, gender, religion, ethnicity, sexual orientation, and beliefs.
Key Details:
- Contract: Temporary (Fixed Term)
- Duration: 2nd June to 30th September, with the potential for extension based on business needs
- Hours: 22 hours per week
- Monday to Friday: 5pm to 8pm
- Saturday: 9am to 5pm (Mandatory)
- There may be flexibility to reduce weekday hours with line manager approval (minimum of 3 weekdays).
- Overtime: Potentially available during July, August, and September
Training:
- Mandatory: 1 week of classroom training from 10am to 4pm at the end of May
- Location: Office-based in Central Brighton (East Sussex)
Salary: £12.60 per hour
Benefits:
- Wellbeing service for you and up to 3 family members
- 28 days annual leave (increasing to 33 days)
- Staff discounts for cinema and gyms
- One month of free Bus Pass (Brighton & Hove)
- Access to over 65,000 online training courses
What We Offer:
- Work for some of the world’s best-known companies (check out our website for more details: https://ttmc.co.uk)
- A friendly, supportive, and professional team environment
- Competitive salary with performance-based reviews
- Office-based role in a central Brighton location
- A diverse, inclusive team that values all backgrounds and experiences
Your Role:
- Handle inbound customer queries
- Respond to customer complaints via phone
- Accurately enter and update customer data
- Provide exceptional customer service and assist in resolving concerns with manager support when needed
- Stay informed about products and services, ensuring up-to-date knowledge
- Previous call centre experience is a plus, but we welcome candidates with strong communication skills from any background
The Ideal Candidate:
- A professional telephone manner
- Excellent communication and listening skills
- A-levels or higher academic qualifications
- Previous telesales experience is advantageous
- Reliable and able to fulfill the agreed hours
About Us: The Telemarketing Company is one of the UK’s leading outbound telemarketing agencies, with over 30 years of experience and a team of around 250 people. We are family-owned, professional, and committed to a supportive work environment. We hold the Silver Investors in People accreditation and are proud members of the Brighton Real Living Wage campaign.
How to apply:
Please send us your CV by hitting apply now.
If you have any questions, ask for The Recruitment Team or contact us by email to [email protected]
Job Types: Full-time, Temporary
Pay: £12.60 per hour
Work Location: In person
Reference ID: CLMS25