About the Role
Southwark Council is seeking a proactive and organised Technical Support Officer to join their Cleaning Management Team. This role plays a vital part in supporting operational services including cleaning, grounds maintenance, and tree services by providing high-quality administrative and technical support.
The ideal candidate will be efficient, detail-oriented, and comfortable handling a range of administrative tasks in a fast-paced environment. This is a full-time, office-based role located at Southwark Council’s offices on Sandgate Street.
Key Responsibilities
- Administrative Support: Deliver day-to-day administrative assistance for the Cleaning, Grounds Maintenance, and Tree Services teams.
- Data Entry & Document Management: Input and process data accurately, maintain records, and manage filing systems (both digital and physical).
- Mail Handling: Conduct mail merge tasks, distribute incoming post, and prepare outgoing correspondence.
- Internal Communications: Liaise with other council departments to obtain or provide required information.
- Customer Service: Engage with customers, contractors, and internal teams in person or via email/phone, including providing cover for the Commercial Waste Services team.
- Correspondence: Draft and initiate routine correspondence when needed.
- Workshops & Presentations: Assist in preparing presentation materials and provide support in running internal workshops or meetings.
Who We're Looking For
We are looking for someone who:
- Has previous experience in an administrative or clerical support role.
- Possesses strong organisational and time management skills.
- Is confident using Microsoft Office tools (especially Word, Excel, Outlook).
- Has excellent verbal and written communication skills.
- Can work independently and manage multiple tasks with minimal supervision.
- Thrives in a team environment and is comfortable dealing with colleagues and the public face-to-face.
Reporting Line
You will report directly to the Technical Support Team Manager.
Our Commitment
As part of Southwark Council, you’ll be contributing to the delivery of key services that reflect our wider values. All employees are expected to align with our corporate policies and goals, including:
- Promoting Health & Safety best practices in the workplace.
- Supporting Performance Management and Investors in People standards.
- Upholding Equal Opportunities and promoting diversity and inclusion.
- Delivering high-quality service aligned with our Customer Care Policy.
- Complying with Data Protection and information governance policies.
Work Environment
This position requires full-time attendance in the office (5 days per week) at our Sandgate Street location.
How to Apply
If you are interested in contributing to a cleaner, greener, and well-maintained Southwark, and have the skills to support vital services from behind the scenes, we’d love to hear from you.
Click the 'Apply Now' button to submit your application. Or alternatively, send the below listed documents to [email protected] to be fast tracked for the role:
- Updated CV.
- License/ Photo ID
- Right to Work.
- Reference
Additional Information:
Privacy Assurance:
We take your privacy seriously and are committed to protecting your personal data. All data provided during the application process will be handled in strict compliance with GDPR regulations. This includes securely storing and processing your personal details solely for recruitment purposes. By submitting your application, you consent to the use of your data for the purpose of assessing your suitability for the position. We will not share your information with third parties without your consent unless required by law. For more information on how we protect and process your personal data.
Job Types: Full-time, Temporary, Fixed term contract
Contract length: 2 months
Pay: £16.28 per hour
Expected hours: 36 per week
Schedule:
- Monday to Friday
Work Location: In person
Expected start date: 23/06/2025
