Support Service Officer

Hysbyseb llawn a ffurflen gais ar gael yma: -

https://diogel.gwynedd.llyw.cymru/SwyddiArLein/cy/Swydd/Manylion/28675

Rhaid i ymgeiswyr gwblhau’r ffurflen gais ar wefan Cyngor Gwynedd, neu'r ffurflenni cais y gofynnir amdanynt gan y Gwasanaeth Cefnogol. Ni fydd unrhyw geisiadau neu CVs a gyflwynir trwy Indeed yn cael eu hasesu.

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Full details and application form available here: -

https://diogel.gwynedd.llyw.cymru/SwyddiArLein/en/Swydd/Manylion/28675

Applicants must complete the application form on the Cyngor Gwynedd website, or Application forms requested from the Support Services. Any applications or CVs submitted through Indeed will not be assessed.

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AMDANOM NI

Rydym yn sicrhau bod yr amgylchedd yn cael ei ddiogelu wrth ymgymryd â’r holl waith, ac wedi teilwra ein gwasanaethau i gwrdd ag anghenion ein cwsmeriaid.

Rydym wedi ein lleoli yng Ngwynedd, yng ngogledd Cymru dros dri lleoliad, sef ein prif swyddfa yng Nghaernarfon a swyddfeydd ym Mhwllheli a Dolgellau.

Ar ôl datblygu perthynas waith agos â nifer o gleientiaid ledled Cymru, rydym yn ymfalchïo yn ein dull cydweithredol o weithio’n rhanbarthol er mwyn darparu’n lleol.

Mae ein timau amlddisgyblaeth sy’n cynnwys peirianwyr, penseiri, syrfewyr, arbenigwyr llifogydd ac amgylcheddol yn ymroddedig i ddod o hyd i’r atebion mwyaf arloesol a phriodol i ddiwallu anghenion ein cleient.

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About Us

We ensure that the environment is protected at all times during construction and have tailored our services to meet customer demand.

We are based in Gwynedd in north Wales over three locations – our main office in Caernarfon and offices at Pwllheli and Dolgellau.

Having developed a close working relationship with a number of clients across Wales, we pride ourselves on our collaborative approach of working regionally in order to deliver locally.

Our multidisciplinary teams that include engineers, architects, surveyors, flooding and environmental specialists are dedicated to finding the most innovative and appropriate solutions to meet our client’s needs.

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Pwrpas y swydd

• Sicrhau bod pobl Gwynedd yn ganolog i bopeth rydym yn ei wneud.
• •Cynorthwyo Rheolwr yr Uned, Arweinwyr Tîm a Rheolwyr Prosiect gyda'u dyletswyddau ar brosiectau.
• •Cynorthwyo â'r gofynion ar gyfer rheolaeth ariannol prosiectau a swyddogaethau. Rhoi adborth ariannol i Uwch Reolwyr YGC yn fisol neu fel bo'r angen.
• •Cydgysylltu gydag Adain Adnoddau'r Adran a chynnal perthynas ddi-dor drwy holl swyddogaethau gwasanaeth YGC.
• •Datblygu a chynnal gwybodaeth arbenigol yn o leiaf un canolfan gweithgarwch craidd y Tîm Gwasanaethau Cefnogol.
• •Bod yn llwyr ymroddedig i fodloni anghenion y cleient.
• •Darparu swyddogaeth Gefnogol gydlynol i YGC sy'n hwyluso cyflawni gwasanaethau yn broffesiynol ar draws y Gwasanaeth yn ei gyfanrwydd gan gynnwys (ond nid yn gyfyngedig i) Beirianneg Sifil, Peirianneg Strwythurol, Trwsio a Chynnal a Chadw, Gwasanaethau Pensaernïol a Rheolaeth Prosiect.
• •Cyflawni gofynion deddfwriaeth iechyd a diogelwch ac amgylcheddol. Cyfrifoldeb am adnoddau e.e. staff, cyllid, offer
• •Canfod a chynnal y wybodaeth ddiweddaraf ynglŷn ag:--arfer gorau cyfredol o ran materion dylunio-safonau a datblygiadau technegol (gan gynnwys technoleg gyfredol)-cyfrifoldebau proffesiynol a statudol (yn cynnwys e.e. y rhai dan Ddeddf Iechyd a Diogelwch yn y Gwaith ac ati 1974, Deddf Adeiladu 1984, Deddf Bywyd Gwyllt a Chefn Gwlad 1982, Rheoliadau Cynefinoedd 1994 a Rheoliadau addas e.e. rheoliadau CDM) a’u cymhwysiad i’r gwaith a’r swyddogaethau sy’n cael eu gweithredu.
• •Darparu a chynnal cyfrifoldeb goruchwyliol, fel y dyrennir gan y rheolwr llinell, am y staff o fewn Gwasanaethau Cefnogol YGC - dyrannu gwaith, monitro a datblygu staff eilaidd.
• •Sicrhau y caiff holl daflenni amser a chymeradwyaeth staff eu cwblhau yn unol â gweithdrefnau YGC.
• •Disgwylir i ddeilydd y swydd gydymffurfio â gofynion Iechyd a Diogelwch a chydweithredu â chynrychiolydd Iechyd a Diogelwch YGC.
• •Sicrhau bod YGC yn ateb gofynion y Cyngor. Prif ddyletswyddau
• •Datblygu a chynnal perthynas broffesiynol gyda chleientiaid.
• •Cynnal cofnod cryno o wybodaeth ariannol a chytundebol am yr holl waith sy'n cael ei wneud (cyfrifon cynlluniau, tystysgrifau taliadau ac ati)
• •Cynnal cofnod o ganiatâd a dderbyniwyd gan Lywodraeth Cynulliad Cymru
• •Rheoli / datblygu Taflenni Amser a systemau sy'n ymwneud â rheoli prosiectau
• •Sicrhau bod gofynion y System Rheoli Ansawdd yn cael eu hystyried yn llawn drwy swyddogaeth y Gwasanaethau Cefnogol yn ei gyfanrwydd.
• •Rhoi adborth ariannol i Dîm Rheoli YGC ar bob maes gweithgaredd fel bo'r angen, gan gynnwys Peirianneg Sifil, Peirianneg Strwythurol, Trwsio a Chynnal a Chadw, Gwasanaethau Pensaernïol, Rheoli Prosiectau, Gwasanaethau Technegol Cysylltiedig a Rheolaeth Adeiladu.
• •Cynnal a datblygu gweithdrefnau sy'n cefnogi ac yn ategu integreiddiad yr holl systemau ar wahân sy'n hanfodol ac/ neu'n neilltuol i ehangder gwasanaeth YGC.
• •Paratoi datganiad cyfrif busnes ariannol ar gyfer yr holl swyddogaethau YGC, ar ddiwedd bob chwarter fan leiaf (Mehefin, Medi, Rhagfyr a Mawrth).
• •Bod yn gyfrifol am gasglu, monitro a choladu Dangosyddion Perfformiad Allweddol YGC.
• •Paratoi rhagolygon cyllidebol, proffiliau gwariant a chyflwyniadau archebion chwarterol i Lywodraeth Cynulliad Cymru a'r holl gleientiaid eraill, gan gwblhau cyflwyniadau ar ddiwedd blynyddoedd ariannol, mewn ymgynghoriad ag adeiniau/adrannau eraill, a chwblhau datganiadau ariannol misol sy'n ymdrin ag amrediad llawn gwasanaethau YGC.
• •Prosesu anfonebau i’w talu (mewnol ac allanol) i’r holl gleientiaid, fel bo’r angen, ond ddim hwyrach na chylch dau fis.
• •Sicrhau fod y trefniadau gweinyddol ac ariannol ar gyfer adnabod, archebu, cwblhau a thalu am waith gan YGC yn glir, yn syml ac yn gweithredu'n effeithiol ac yn sicrhau cydymffurfiaeth â gweithdrefnau caffael corfforaethol.
• •Rheoli systemau a meddalwedd cyfrifiadur yng nghyswllt yr uchod a chynnal cyfrifoldeb am yr holl gronfeydd data a’r cofrestri sy’n hanfodol i YGC weithredu’n effeithlon sy’n cynnwys y Gofrestr Ffeiliau, Cronfa Ddata Prosiectau a’r Gofrestr Talu ac ati.
• •Cysylltu â gwasanaethau eraill, cyfadrannau eraill, ymgymerwyr statudol, awdurdodau eraill, sefydliadau allanol, ac unigolion sy’n ymwneud â holl agweddau’r gwaith.
• •Goruchwylio ac arwain gwaith a datblygiad staff eilaidd.
• •Adrodd i uwch staff, a derbyn cyfarwyddiadau ganddynt.
• •Unrhyw ddyletswyddau gweinyddol a phroffesiynol eraill sy’n berthnasol, ac yn gymesur ag awdurdod y swydd.
• •Materion o natur bersonol a chyfrinachol sydd i dderbyn sylw gofalus a chyda disgresiwn.
• •Cyfrifoldeb am hunan ddatblygiad.
• •Sicrhau cydymffurfiaeth â rheolau Iechyd a Diogelwch yn y gweithle yn unol â’r cyfrifoldebau a nodir yn Neddf Iechyd a Diogelwch yn y Gweithle 1974 a Pholisi Iechyd a Diogelwch y Cyngor.
• •Gweithredu o fewn polisïau’r Cyngor yng nghyswllt cyfle cyfartal a chydraddoldeb.
• •Cyfrifoldeb am reoli gwybodaeth yn unol â safonau a chanllawiau rheoli gwybodaeth y Cyngor. Sicrhau bod gwybodaeth bersonol yn cael ei thrin mewn cydymffurfiaeth â deddfwriaeth Diogelu Data
• •Ymrwymiad i leihau allyriadau carbon y Cyngor yn unol â’r Cynllun Rheoli Carbon ac i annog eraill i weithredu’n gadarnhaol tuag at leihau ôl-troed carbon y Cyngor.
• •Ymgymryd ag unrhyw ddyletswydd arall cyfatebol a rhesymol sy’n cyd-fynd â lefel cyflog a lefel cyfrifoldeb y swydd.
• •Cyfrifoldeb i adrodd ar bryder neu amheuaeth bod plentyn neu oedolyn bregus yn cael ei gamdrin Amgylchiadau arbennig
• •Rheoli gwariant ei hun ar brosiectau.
• •Y gallu i weithio dan bwysau a symbylu is-staff.

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Purpose of the post

• Ensure that the people of Gwynedd are at the heart of everything we do.
• •To assist the Unit Managers, Team Leaders and Project Managers with their duties on projects.
• •To assist in the requirements for financial control of projects and functions. Financial feedback YGC Senior Management at monthly intervals or as needs dictate.
• •Liaise with Departmental Resources Division and orchestrate a seamless relationship throughout all YGC functions.
• •To develop and maintain a specialist knowledge in at least one core activity centre of the Support Services Team.
• •To have full commitment to satisfy client needs.
• •To provide a coherent Support function to YGC which facilitates a professional services delivery across the service breadth including (but not exclusive to) Civil Engineering, Structural Engineering, Repairs and Maintenance, Architectural Services and Project Management.
• •To fulfil requirements of health and safety and environmental legislation. Responsibility for functions
• •To acquire and maintain an up to date knowledge of:-- current best practice in design issues- technical standards and developments (including current technology)- professional and statutory responsibilities (including e.g. those under the Health and Safety at Work etc. Act, 1974, Wildlife & Countryside Act 1982, Habitat Regulations 1994 and appropriate Regulations e.g. CDM regulations) and of their application relevant to the work and functions being carried out.
• •To provide and maintain supervisory responsibility as delegated by the line manager for staff within YGC’s Support Services - allocating work, monitoring and developing subordinate staff.
• •To ensure that all timesheets are completed in accordance with YGC procedures.
• •The post holder is expected to be aware of the requirements of Health and Safety and to collaborate with YGC’s Health and Safety representative
• •Ensure that YGC meets the requirements of the Council Main duties
• •Develop and maintain a practical and professional relationship with clients.
• •Maintain a summary record of financial and contractual information on all works being undertaken (scheme accounts, payment certificates etc)
• •Maintain a record of Welsh Assembly Government approvals
• •Management/development of Timesheets and project control related systems.
• •Ensure that the Quality Management System’s requirements are fully considered throughout all of the Support Services function.
• •Financial feedback to YGC management Team on all areas of activity as and when required, Including Civil Engineering, Structural Engineering, Repairs and Maintenance, Architectural Services, Project Management, Associated Technical Services and Building Control.
• •To maintain and develop procedures which support and complement the integration of all separate systems fundamental and/or peculiar to the service breath of YGC.
• •Prepare a business financial statement of account for all YGC functions, at minimum intervals of the end of every quarter (June, September, December and March).
• •To be responsible for collecting, monitoring and collation of YGC’s KPI’s.
• •Preparation of budgetary forecasts, expenditure profiles and quarterly requisition submissions to the Welsh Assembly Government and all other clients, completing the end of financial year submissions, in consultation with other divisions/sections whilst also furnishing monthly financial statements covering the full range of YGC services.
• •Process invoices (internal and external) to all clients for payment, as necessary. but no later than a two monthly cycle.
• •Ensure that the administrative and financial arrangements for identifying, ordering, undertaking and paying for work of YGC are clear, simple and operate effectively and ensure compliance with corporate procurement procedures.
• •To manage computer systems and software relating to the above maintaining responsibility for all databases and registers fundamental to the efficient operation of YGC and includes File Register, Project Database, Payment Register etc.
• •To liaise with other services, other directorates, statutory undertakers, other authorities, external organisations, and individuals concerning all aspects of the works.
• •To supervise and guide the work and development of subordinate staff•To report to, and receive instructions from senior staff
• •Other relevant administrative and professional duties commensurate with the seniority of the post.
• •Issues of a personal and confidential nature to be dealt with carefully and with discretion.
• •Responsibility for self-development.
• •Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Council’s Health and Safety Policy.
• •Operate within the Council’s policies in relation to equal opportunities and equality.
• •Responsible for managing information in accordance with the Council’s information management guidelines. Ensure that personal information is treated in accordance with Data Protection legislation.
• •Commitment to reducing the Council’s carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Council’s Carbon Footprint.
• •Undertake any other reasonable duty which corresponds to the salary level and responsibility level of the job.
• •Responsibility to report any worry or suspicion that a child or vulnerable adult is being abused Special circumstances
• •Control own expenditure on projects.
• •Ability to work under pressure and motivate jumior staff.

Job Types: Full-time, Temporary

Pay: £28,598.00-£31,022.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Language training provided
• Sick pay

Work Location: In person

Application deadline: 18/08/2025