Job Title: Support Secretary
Location: Salford Royal Hospital, Stott Lane, M6 8HD
Hours: Full Time or Part Time (Temporary)
Reference - 83586
What you’ll be responsible for:
- Dealing with initial response to complaints around the quality and content of their clinical transcription and exercise judgement and initiative to assist in resolving the issues where appropriate locally. As and when required, liaise with Supervisor for further advice and support.
- Having a clear understanding of Cancer Targets, Two Week Waits and 62-day target patients.
- Making sure all referrals and errors are recorded in the appropriate logs.
- Having a clear understanding of current Government and locally agreed targets, ensuring key performance indicators are achieved by working in conjunction with the clinical and management teams, including Cancer Locally agreed pathway targets.
- Ensuring that all clinical correspondence, Histology, Cytology and post-mortem reports are transcribed within the required timescales alerting direct line manager if there are any foreseeable delays.
- Ensuring that the workloads are reviewed on a regular basis and that any urgent transcription is given priority – in conjunction with needs of the service and direct line manager.
- Adapting a flexible attitude to meet the needs of the service, taking into consideration each department’s unique specialty and the subsequent requirements of such specialist services.
- Maintaining office filing systems to ensure easy retrieval of all documentation.
You’ll learn the following whilst working at the trust:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS
2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times
3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
You’ll have the following skills/experience:
· Excellent communication skills, both verbally and non-verbally when dealing with service users / patients / relatives.
· Able to produce letters, reports etc using digital transcription to RSA II level or be able to demonstrate equivalent skills and experience.
· Understanding of cancer plans, TWW and 62-day targets and how they affect the department of Cellular Pathology.
· NHS experience
· Medical terminology
· NHS system experience
· Audo typing experience - desirable
As a member of NHS Professionals, you have fantastic benefits:
· Competitive pay rates- work this week, get paid next week
· Essential support when you need it- 24/7 365 days- call us anytime
· Multi locational- work across neighbouring Trusts
· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
· Training and development opportunities- Keep up with the essentials and more
· Build holiday allowance for every shift you work- your work life balance is important to us
· Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
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Job Types: Full-time, Part-time, Temporary
Pay: £13.13 per hour
Language:
- English (preferred)
Work Location: In person
