Supply Chain Performance and Operations Support

• Location: Reading
• Hybrid work: 3 days based onsite
• Grade: L2
• Scope: UKIE scope
• Hiring Manager: Diaa Emad

About the job

As the Supply Chain Peformance and Operations Support you will support and/or lead local market supply chain activities, to ensure a high performing business running as efficiently, compliant and under a high level of control. These activities are focused on performance KPIs and other reporting and analytics, local projects, various activities such as cost control or problem solving and collaboration with other functions.

The Supply Chain Operations Support is a critical backbone in the team, making processes, people and performance better, by managing complexities and ad hoc requests, freeing the team to focus on core supply chain tasks. A key element of the role is to innovate and create stability and robustness in processes. Depending on the market different tasks can be in the scope of this role, as specified below.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Main responsibilities:

IBP, Performance Analytics & Reporting

• Maintain a comprehensive, aligned set of KPIs across platforms (Kinaxis, SAP, TM1, dashboards).
• Ensure data accuracy and actionable insights to support strategic objectives.

Continuous Improvement

• Drive and support action plans to enhance tools, processes, and team digital capabilities.
• Develop custom reports, dashboards, and automation (scripts/macros) for efficiency and root cause analysis.
• Contribute to internal/external reporting, including ESG and waste compliance.
• Lead with local, regional, and global teams on improvement roadmaps, projects.

Compliance

• Ensure adherence to GDP, internal controls (e.g., Demand-to-Cash), and audit readiness.
• Proactively manage documentation and support quality and finance teams.

Business Continuity

• Support the development of robust BCPs, addressing key risks, training, and backup plans.

Cost Control & Budget Support

• Assist in SC budget planning and 3PL cost/service tracking in coordination with Logistics leads.
• Raise POs and ensure alignment with Finance and SBS on budget adherence.

Quality Tools & Training

• Lead on QualiPSO: maintain documentation, raise deviations/CAPAs, and ensure compliance.

About you

Essential:

Bachelor’s degree from an accredited college or university and relevant experience in the supply chain / manufacturing industry.

Preferred Skills/Expertise/Experience:

• Knowledge of pharmaceutical primary and secondary manufacturing processes.
• Understanding of manufacturing finances and processes and ability to apply to supply chain management and changes and improvement project.
• Strong project management skills.
• Basic knowledge of regulatory processes and requirements.
• Skilled in scenario planning, risk / benefit analysis, contingency planning and problem solving.
• Strong willingness to drive change as well as good internal marketing and communication skills.
• Excellent systems (SAP and Kinaxis) skills and basic understanding of financial function.
• Demonstrated high standards of integrity, professionalism, and commitment.
• Good team facilitation and relationship building skills.

Competency Requirements

• Stretch to go beyond the level we have operated at up until now.
• Act in the interest of our patients and customers.
• Transformation mindset.

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
• Join us in shaping the future of respiratory care and making a difference in the lives of patients across the NHS.

Visas for those who do not already have the right to work in the UK will be considered on a case by case basis according to business needs and resources.

We are proud to be a Disability Confident Employer, committed to offering interviews to candidates who request consideration under the Scheme and meet the minimum requirements for this role.

If you have a disability and require adjustments for the interview process, please email us at [email protected]. We are dedicated to ensuring an inclusive and supportive experience for all applicants.

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