Supply Chain Co-ordinator

GBUK Group is a rapidly growing company comprised of award-winning specialist companies that excel in providing enteral feeding, critical care, patient handling and vascular access devices and services. Our primary goal is to enhance patient care through our innovative solutions. With a network of over 1,500 suppliers supporting the NHS, we have established ourselves as a top 20 supplier since our inception in 2008.

Headquartered in Yorkshire, our 80,000 sq. ft. warehouse ensures the distribution of over 600,000 medical devices to healthcare professionals on a daily basis. Our unique blend of distributed, as well as proprietary products, have expanded our reach to over 45 countries worldwide, with the recent establishment of warehouse facilities in Europe.

At GBUK Group, our culture is deeply rooted in our core values of Solution Focused, Collaboration, Innovation, Adaptability, Communication and Integrity. These values drive our commitment to delivering high-quality products and services that positively impact patient care globally.

GBUK Group is committed to globally enhancing patient care by being the leading specialist provider of enteral, critical care and patient handling products and services. Combined with innovative market leading solutions. GBUK Group enables healthcare professionals to treat patients with confidence; safely and efficiently.

The main purpose of the role is to provide an efficient and high level of administrative support, coordination, and communication to GBUK Supply Chain stakeholders inc. B2B customers & USA trade.

DRIVING LICENCE AND YOUR OWN VEHICLE IS ESSENTIAL FOR THIS ROLE AS THERE ARE NO PUBLIC TRANSPORT LINKS TO OUR SITE.

Duties;

• Receive and process customer orders accurately.
• Provide first line support to resolve customer queries via incoming calls and emails or pass them on to Head of Supply chain as appropriate.
• Complete administration duties as required, aligning various stakeholders, and communicating decisions to customer.
• Prepare documents and track files, monitoring stock movements inbound & outbound, updating stakeholders appropriately.
• Raise non-conformances and follow through to completion.
• Collaborate closely with warehouse team to follow customer orders to completion.
• General export order processing for specific Export customers that have B2B terms.
• Preparation and completion of Export documentation.
• Liaise with external suppliers, coordinating production schedules to meet B2B customer delivery requirements.
• Production and creation of reports and any other reports required by Purchasing or Supply Chain managers.
• Maintenance of good working relationship with international freight forwarders for import, exports and with global suppliers in portfolio.
• Maintenance of close export customer relationships, updating them at all times with order progression.
• Purchase order placement and follow up to ensure on time delivery tying in with customer requirements to fulfilment.
• Proficient use of Portfolio trackers and other GBUK systems to follow orders from requirement, through placement and delivery.
• Maintain electronic library of files, archiving accordingly and if required add new products to the ERP system.

Essential Requirements

• Bachelor’s Degree Level Education

• Purchasing/supply chain experience

• Experience of general office administration and working environment

• Purchasing/supply chain experience

• Freight & Incoterms knowledge

Desirable

• Working knowledge of computer software including Dynamics and other Microsoft programs but full training will be provided

• Medical devices/equipment background

• Working knowledge ISO 13485 knowledge

Key Competencies

• Good customer service skills, organisation skills and time/task management

• Excellent verbal and written communication skills

• Computer literacy

• Ability to work on own initiative and as part of a team

• Helpful and positive attitude in a busy environment

• Excellent attention to detail

• Ability to work calmly under pressure

• Multi-tasker, flexible and adaptable

This position offers an excellent opportunity for an individual looking to build a career in this field while contributing positively to our organisation's success.

Equality:

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law

Job Type: Full-time

Pay: From £26,000.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay

Application question(s):

• Do you have a driving licence and your own vehicle to drive yourself to our offices in North Duffield as there are no public transport links to our site?

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person