Please Note: An application form is required to be completed to apply for the role which is available on our website www.olqp.org.uk or by emailing [email protected]
Interview date: Tuesday 17th June (p.m.)
Salary: Grade 4, point 4 - 6 £24,404 - £25,183 (pro rata)
Actual salary: £18,357 - £19,032
Hours : 37 hours per week, Term Time plus 1 week
Governors are seeking to appoint a friendly, organised, and passionate Student Services Receptionist. As the first point of contact for students, staff and visitors, you will play a key role in creating a positive, supportive atmosphere at our Student Services reception. You will assist with general enquiries, appointments and administrative support—helping students access the services they need.
The post holder will be expected to show commitment, flexibility, patience, professionalism, enthusiasm and the ability to work on his/her own initiative with excellent organisational and communication skills.
Duties & Responsibilities:
- Undertake Student Reception duties:
- Greet and assist students, parents and visitors in person
- Receive and make phone calls to parents / carers as requested by staff
- Book appointments
- Direct queries to the appropriate team
- Maintain student records and update information systems
- Administer First Aid, as required
- Manage lost property
- Open and monitor student toilet facilities
- Send parent electronic messages via Sims InTouch
- Provide general clerical and administrative support.
- Inform parents/carers if students are absent from school and follow-up absences by 09:15 a.m. Contact parents for unexplained absences.
- Make calls relating to attendance, including for students going home ill or for any other reason.
- Register students arriving late to school, record and create report for sanctions.
- Input data into attendance modules, ensuring that all attendance data is accurate and up-to-date.
- Support the administration of behaviour tracking when needed.
- Operate the Reprographics Department, carry out photocopying requests and ensure all machines are ready for the day including arranging maintenance.
- Produce booklets, posters and laminated resources.
- Perform scanning, archiving and shredding services.
- Update the school’s management information system through data input as requested.
- Complete First Aid training and administer First Aid.
- Log and record data in systems such as ClassCharts. CPOMS
- Organise collection of students by parents/carers as needed
- Support with administration needed for school trips
- Support with administration for careers activities and other school events e.g., Open Evenings
- Deal with queries and provide information and advice about the school and school activities for parent, pupils and visitors in person, by telephone and by e-mail.
- Assist with the administration of the school’s uniform procedures such as ordering of stock and fittings.
- General welfare support for students, where required, including liaison with staff and parents.
- Contribute to the duty rotas at unstructured times as required
Additional Responsibilities:
- Support school events, e.g. Induction Day, Open Evening, etc.
- Attending appropriate training courses and take responsibility for personal professional development opportunities.
- Ensure that high standards of Health and Safety are maintained in the workplace.
- Any other duties appropriate to the grade at the request of the Headteacher and SLT.
- Assisting in the absence of any other associate staff as directed by the Headteacher or Line Manager.
- Maintain confidentiality and comply with data protection regulations.
- Support safeguarding policies and procedures.
- Carry out duties as reasonably requested by the Office Manager or Headteacher.
- To adhere to all school policies and procedures.
Note: Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task to be undertaken may not be identified and other duties, at no higher a responsibility level, may be interchanged with/added to this list at any time.
Job Types: Full-time, Permanent
Pay: £24,404.00-£25,183.00 per year
Benefits:
- Company pension
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Application deadline: 17/06/2025
