️ Be the Voice of Manchester Victoria
Keep passengers informed. Keep the station moving. Make your mark.
Are you ready to bring calm to the chaos and confidence to the commute? We’re looking for a Station Announcer to join our team at Manchester Victoria – one of the North’s busiest and most dynamic stations. Your voice will be more than just announcements – it’ll be reassurance, guidance, and a key part of our customers' experience.
What You’ll Be Doing
As a vital part of our operational team, you’ll:
Operate Train Announcing and Customer Information Systems
- ️ Provide timely and accurate updates during delays, cancellations, and platform changes
Liaise with Control, Signalling, and Train Crew Depot teams to ensure seamless communication
Keep detailed records of train delays and their causes
Ensure staff and team leaders are always informed of any unit or platform alterations
- ️ What We’re Looking For
You’re calm under pressure and clear when it counts. We’d love to hear from you if you:
✅ Are proactive and reliable
Can juggle multiple tasks smoothly
Communicate professionally and confidently
Put health and safety first
Always put the customer first
Are flexible and happy to work shifts, including evenings and weekends
Your Pay & Perks
➕ £24,088 while completing your initial training (first 6 months)
➕ £30,086 base salary after training
➕ Overtime opportunities
Our Benefits Package
We believe hard work deserves great rewards – here’s what you’ll get:
Career growth – Comprehensive training and access to online learning
Uniform provided – For all customer-facing roles
Cycle to Work Scheme – Save up to 42% on a new bike
Free Northern train travel – For you, your partner/spouse, and dependents*
️ Defined Benefit Pension – Generous 1.5x contribution match
Employee Assistance Programme – 24/7 advice and support
️ Northern Perks – Discounts, cashback, wellbeing tools & more
- Eligibility criteria apply to some benefits.
A Place for Everyone
We’re proud to be a Level 2 Disability Confident Employer, an equal opportunities employer, and champions of diversity and inclusion across our workforce. Whether you call it a bap, barm, or cob – there’s a place for you here in the railway. Need adjustments during the application process? No problem – we’ll work with you to make it accessible and fair.
- ️ We use automated screening tools to remove bias and ensure a fair process for everyone. ✅ If you meet the minimum criteria and declare a disability, we’ll guarantee you an interview. All offers are subject to DBS and medical clearance.
