We are a passionate, customer-centric business and our goal is to consistently deliver hospitality with excellence, as well as creating a safe, friendly and innovative environment for our guests to enjoy and employees to work in.
Key Responsibilities:
- Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
- Deliver great customer service while transporting our guests to local facilitates
- Greet all customers with exceptional service
- No cash handling as the service is complimentary for guests
- Drive the park shuttle bus or minibus on scheduled routes around the park and to nearby destinations as required
- Ensure the safety and comfort of all passengers at all times
- Carry out daily vehicle checks and report any faults or issues promptly
- Maintain cleanliness and presentation of the vehicle(s)
- 'D' category driver’s license and valid CPC
- A 'can do' attitude and appetite to work as a team
- Strong mechanical knowledge and aptitude
- Excellent problem-solving skills
- Customer service-oriented mindset
Team benefits:
- Career progression
- Employee assistance programme
- Team recognition programme
- 25% off food & drink while on all Cove UK parks
- Generous team discount on Holidays to Cove UK parks
- Free use of swimming pools and gyms on all Cove UK parks
- Long service awards and value recognition
- Company events and incentives
- Refer a friend scheme
- Sales referral scheme
- Fabulous location
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