Post Purpose
The Short-term Housing Support (STHS) Worker role is responsible to the Lead for Short-term Housing Support for delivering STHS as set out in practice guidance. Those in this role are expected to facilitate and assist people using strength based approaches. Understanding an individual’s unique position, the skills they have and the opportunities they choose is essential. Short-term housing support must be carried out under FLF policies and procedures and to the standards set out by the CI and SSSC.
Team Purpose
The overall aim of Frontline Fife Homelessness Services is to end homelessness across Fife by taking preventative action and through assisting people to choose the life they aspire to. Our team endeavours to promote self-valuing and wellbeing for all
Duties/Responsibilities
Short-term Housing Support Delivery
Work under the Lead for Short-term Housing Support to confirm appropriateness of referrals and assess individual risks and vulnerabilities.
Support individuals to identify and achieve their personal goals and aspirations using person-centred and trauma aware practices.
Apply safer working practices when supporting people with different needs and assets (complex through to low level support) and apply protection procedures to keep people safe.
Write and maintain up to date records which accurately evidence continuous engagement and people’s achievements.
Assure satisfaction and trust in Frontline Fife’s services are maintained through seeking continuous feedback as per FLF’s complaints policy.
Work to FLF’s policies and procedures and within professional boundaries.
Evidence achieving targets and other compliance requirements through value based practices.
Team working
Actively support cross team working to sustain service delivery and uphold safeguarding and quality assurance practices.
Work to promote positive feedback and success and share better practice. · Foster interagency working and work to build community cohesion.
Learning and development
Be responsible for one's own continuous professional learning through training and development opportunities, and reflective practice.
Develop verbal communication (and other) skills which promote effective engagement.
Employees governed by the SSSC Code of Conduct must comply with these standards and ensure that their registration (Fitness to Practice) is evidenced and maintained under the specification set out by the SSSC.
NB: All staff have a duty to protect supported individuals from abuse and to report any concerns immediately to their line manager or other management staff and to work in accordance with the Protection of Vulnerable Groups (Scotland) Act 2007 and Data Protection/GDPR legislation.
Experience:
Essential:
Experience working in a ‘client facing’ role within housing, health or social care
Desirable:
Experience of working with challenging behaviours
Education, Qualifications & Training
Essential
- As a minimum SVQ2 in a relevant field which meets SSSC requirements for housing support or evidence of formally working towards completing an SVQ2.
- Have or demonstrate commitment to registration under the SSSC Fitness to Practice scheme within the specified period
- H&S Awareness and Safeguarding Training
Desirable
- Strength based training Equality and Diversity Registration under SSSC Fitness to Practice for housing support
Skills, Abilities & Knowledge
Essential
- Knowledge of Homelessness and its impact on indviduals, and communities
- Knowledge and application of strength based approaches
- Knowledge and skills in reflective practice
- Evidence of supporting people · Ability to work within professional boundaries
- Ability to actively listen, collaborate with others and empower people to make informed choices and manage risks
- Willingness to independently seek out objective formal information to support practice Ability to write accurate case notes
- Full Valid Driving License and access to own transport (with business insurance) or otherwise be able to travel throughout Fife
- Ability to manage one's own and other’s emotions.
- ·Ability and willingness to proactively contribute and participate in supervision, training, and personal development planning
Desirable
Active listening skills Skills in strength based practice
Knowledge and experience of coproduction and/or motivational techniques
Understanding of risks and supporting vulnerable groups
Interpersonal & Communication Skills
Essential
- Ability to explain formal procedures and instructions to give guidance and enable people to make informed decisions
- Ability to consider different points of views
- Ability and willingness to deal with conflict head on and give way to open supportive conversation
Value Base
Essential
Commitment to the principles and practice of continuous improvement
A belief and evidence of working to the values underpinning social inclusion, dignity and respect
Willingness to challenge the status quo in a positive manner
Job Types: Full-time, Temporary
Contract length: 8 months
Pay: £24,598.00 per year
Benefits:
- Company pension
- Employee discount
- Work from home
Schedule:
- Monday to Friday
- No weekends
Application question(s):
- Please go to www.frontlinefife.co.uk/vacancies and complete a Frontline Fife application form
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Kirkcaldy KY1 1XT
Application deadline: 17/08/2025
