Service Lead
Hourly rate: £15.50
Full time 40 Hours - Rotas will include a mixture of the following shifts
- Day shift – 8am until 8pm
- Night shift – 8pm until 8am
- Sleep ins – 8am until 8am next day (8am – 10:30pm on shift, 10:30pm – 7am Sleep) – sleeps paid
Locations may vary due to the accommodation being provided by the local authority, but the closest home will be selected for you.
Are you ready to Join our passionate team?
Are you an individual who can see children's potential and will strive to help them achieve their goals? We seek a Support Worker to support the Manager in transforming practices so children and young people can progress and receive the best care and support.
We would like to hear from you if you are an ambitious, enthusiastic, knowledgeable, dynamic, and a forward-thinking individual who would like to develop and grow?
We are looking for someone with an understanding of children’s residential care who will be passionate about safeguarding, promote the welfare of children and committed to providing quality care and support.
About Us –
At Intelligent Care, we don’t just provide support, we change lives. As a care provider, we’re passionate about helping looked after children and young people navigate some of the most critical transitions in their lives. We offer more than care, we deliver purposeful, personalised support that puts the child or young person at the heart of everything we do.
Whether it's in moments of crisis or times of change, we step in with urgency, compassion, and expertise. Our services are designed around the individual, tailored care plans, dedicated teams, and environments that feel safe, secure, and nurturing.
We support children and young people with challenging behaviours, ensuring they receive the right care, from the right people, at the right time. With Intelligent Care, every detail matters, every need is recognised, and every child is valued.
If you’re driven by purpose and want to be part of a team that delivers exceptional care with integrity and heart, we want to hear from you.
Key Responsibilities -
- Leadership and Team Management – Supervise, mentor, and support staff to ensure high standards of care and professional development.
- Safeguarding and Compliance – Ensure the safety and protection of children by adhering to safeguarding policies and regulatory frameworks.
- Care Planning and Support – Implement and monitor individual care plans, supporting children with their emotional, social, and behavioural needs.
- Crisis Management and Problem-Solving – Address challenging behaviours and crises effectively using therapeutic and restorative approaches.
- Communication and Record-Keeping – Maintain accurate records, reports, and liaise with external agencies, families, and professionals.
- Shift and Resource Management – Oversee staff rotas, ensure adequate staffing levels, and manage the home’s resources effectively
You must –
- Level 3 Diploma in Residential Childcare (or equivalent)
- Minimum 2 years of experience working in a residential childcare setting
- Experience in leading or supervising a team
- Supporting children with challenging behaviors, emotional difficulties, and special needs.
- Experience in safeguarding and child protection procedures, including reporting concerns and following legal frameworks.
Why Choose Intelligent Care?
With Intelligent Care, you have a unique opportunity to work with some of the children and young people in our region that need it most. We don’t just hire people; we carefully select and train our employees to the best standard so they can work with in our services with quality and purpose.
What we will give you –
- Career Development– Ongoing training, support with qualifications, and clear pathways for progression into senior or specialist roles.
- Comprehensive Benefits - Including a contributory company pension, a confidential Employee Assistance Programme (BUPA 24/7)
- Refer a Friend BonusScheme – Earn rewards for helping us grow our team with people as passionate as you.
- Fully Funded Training and Qualifications – We invest in your professional growth with access to industry-recognised qualifications.
- Wellbeing Support – Regular wellbeing check-ins and mental health support to help you thrive at work
- Paid Induction and Shadowing – Get fully supported and confident before starting solo shifts.
Job Types: Full-time, Permanent
Pay: £15.50 per hour
Expected hours: 40 per week
Benefits:
- Referral programme
Work Location: In person
