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Senior Waiter

Arcade
City of London, England
Full time
21 hours ago

Senior Waiter

Arcade Tottenham Court Road

Salary: Up to £14ph plus Tips!

Join Our Front of House Team - Leading From The Front, One Amazing Experience At A Time!

About Arcade:

Arcade is one of UK’s most ambitious and exciting hospitality projects! A dynamic playground where world-class chefs, bold culinary ideas, and vibrant guest experiences come together under one roof. As a brand incubator, we launch, operate, and scale original concepts that celebrate global cuisines and exceptional drink culture.

Whether you’re dreaming of crafting your own food concept, growing your skills from the ground up to management, or even launching your own business, we’re the place where your ideas can soar. With us, there’s no ceiling to you hitting your career goals and we’re here to help you make it happen!

About The Role:

We're excited to be looking for an experienced Waiter to join our front line team at Arcade Tottenham Court Road (TCR)! With a buzzing atmosphere, globally inspired kitchens, and electrifying service, this is your chance to be part of one of London's most exciting dining destinations.

As a Senior Waiter at Arcade TCR, you love delivering top-notch guest experiences and have a knack for making every service unforgettable. The successful candidate in this role will:

  • Be in charge of opening and closing the restaurant.
  • Assist with the coaching and development of junior staff members.
  • Communicate with guests in a confident and professional manner.
  • Be responsible for delivering a consistent and high standard service.
  • Be in your element delivering top-tier hospitality with a positive vibe and great smile.
  • Take orders, serve food and drinks, and make menu recommendations.
  • Keep things running smoothly in a fast-paced environment.
  • Work closely with the kitchen and bar teams.
  • Maintain & update cleaning schedules, records and checklists.
  • Adhere to all relevant Food Safety and Health & Safety practices and procedures.

We'd love to hear from you if you:

  • Bring 2+ years of experience as a Waiter or in similar front of house role.
  • Have worked in a high volume restaurant environment similar to ours.
  • Have a passion for food, service and guest experiences.
  • Possess excellent interpersonal, communication and leadership skills.
  • Are an excellent team player with a positive attitude.
  • Are calm, confident and can multitask under pressure.
  • Bring a warm and approachable demeanour that naturally connects with guests and colleagues.

Working at Arcade:

Our teams are the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

At Arcade, we’re more than just a restaurant group... We’re a collective of bold, diverse food and drink brands driven by creativity, collaboration, and a passion for hospitality. We believe in growing together, empowering our people, and creating opportunities to thrive across all areas of the business. Whether onsite, behind the scenes or head office, working at Arcade means being part of something exciting, fast-moving, and truly unique in the hospitality industry.

Benefits of being part of the team:

Your commitment to be kind and work hard comes with a range of benefits such as:

  • Refer a friend bonus
  • Internal wage advance facility to instantly access the wages you’ve earned
  • Delicious, seasonal meals when you’re at work
  • A restaurant recognition budget for Birthday goodies and career milestones
  • Dedicated staff chill out areas with kitchens and your own seating off the restaurant floor
  • Balanced rotas. Your time outside of work is important to us
  • 50% off food in our restaurants for you and your loved ones
  • 50% off food in JKS restaurants within Arcade for you and your loved ones
  • Access to counselling, remote GP/physio services, legal advice and more through
  • Hospitality Action 24 hours a day, 365 days of the year
  • Summer and Christmas team parties where we all down tools and have some fun!
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