Role OVO-View
Team: Commercial Optimisation - Attract, Retain & Engage
Location: Hub Based - Bristol or London
Salary banding: £45,000 - £65,000
Experience: Mid-Level
Working pattern: Full-Time
Reporting to: Kirsty Ford - Head of Commercial Optimisation & CLV
Sponsorship: Unfortunately we are unable to offer sponsorship for this role.
This role in 3 words: Insights, Optimisation, Growth
Top 3 qualities for this role: Curious, Problem Solver, Attention to Detail
Where you’ll work:
Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person.
You’ll be assigned to the closest one of our hub offices, Bristol or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.
Everyone belongs at OVO:
At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.
Teamworking for the planet:
Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:
Extremely exciting opportunity to work in a major, progressive utilities business working across our Commercial business area with a particular focus on pulling commercial insights, driving opportunities and optimising our use of Customer lifetime Value (CLV)
This role in a nutshell:
The Senior Data analyst will be responsible for gathering, reviewing and analysing data to generate actionable insights. They work closely with a large number of stakeholders on all levels and across the organisation to test hypotheses, validate insights and help drive change where there is value.
Their activities fall into the following main areas:
- Performance reporting to senior stakeholders - ensuring accurate and timely submissions of performance data (weekly and monthly) to senior stakeholders such as CEO and CCO for internal meetings and Board meetings
- Provide insights - supporting the Head of Commercial Optimisation & CLV in gathering, analysing and presenting actionable insights to CCO, VP of Growth and the Director of Retain & Engage.
- From insights to benefits - engage stakeholders / other teams to turn insights into actions to improve OVO’s performance.
- Interrogating data sets and model outputs to help uncover issues in data, validate hypotheses and identify and root cause trends
Your key outcomes will be:
- Own the accuracy of the data and become expert on data flows and definitions within Commercial
- Work hand in hand with those that are involved in CLV to answer critical questions and unlock opportunities
- Produce and update weekly and monthly dashboards and KPI scorecard used by CEO, CCO, and the broader leadership team to monitor business performance
- Help turn insights into action, collaborating with other teams and manage some of the changes/activities identified through to positive outcomes
- Establish and proactively manage relationships with multiple stakeholders across the business to gather data and generate insights
- Support broader teams with data requests including connecting multiple data sets from across the business to provide a rich picture to support with decision making
- Be the interlock across different data teams, gaining a good understanding of data owners and nuances that exist in our data
You’ll be a successful Senior Data Analyst Role here at OVO if you…
- Have hands-on experience with technologies such as Google cloud, BigQuery, Github, Tableau and Looker
- Basic Python knowledge would be an advantage
- Advanced Excel/ Google sheet skills Experience with Tableau or Looker Studio
- Experience and knowledge within the energy sector will be an advantage
- Experience at visualising and analysing data to identify trends, inconsistencies and insights
- Ability to start a project from conception and work with various teams to ensure a positive outcome
- A keen eye for detail and ability to produce high quality deliverables.
- Strong problem solving, analytical and critical thinking skills
- Ability to collaborate with others and work with a degree of autonomy
- Comfortable navigating change and uncertainty, with a flexible working attitude
Let’s talk about what’s in it for you:
We’ll pay you between £45,000 - £65,000, depending on your specific skills and experience.
We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.
You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.
We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.
Here’s a taster of what’s on offer:
For starters, you’ll get 34 days of holiday (including bank holidays).
For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more
For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more
For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations
For your home
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers
For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans
Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.
For your Belonging
To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.
Oh, and one last thing...
We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!
If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.
