Senior Benefits Technical Officer
We have recently created a new Senior Technical officer post to work within the Revenues and Benefits section.
The post will be part of an existing Technical Team maintaining the integrity and availability of the Housing Benefit computer systems - NEC Benefits and Civica 360 (Comino) and Revenues Civica (open revenues) systems.
We are looking for a candidate with experience of running reports and scripts using SQL and UNIX within NEC Benefits system, and who have led a Technical Team through upgrades, testing and the year-end processes.
We would also expect the successful candidates to be able to: ·
Lead on the development and implementation of a Systems and Development strategy plan, advising the Revenues and Benefits Management Team to drive performance into the top quartile during the next 3-5 years and strengthening the delivery of the long-term service strategy for the Revenues and Benefits Service. ·
To research new initiatives, formulate policy and deliver business and process improvement programmes related to the use of new technology. ·
Lead the Team through testing and implementing any new releases and upgrades to the systems. and·
To project manage any changes to the Revenues and Benefits ICT systems.
Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.
Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.
We are a Disability Confident Employer, which means applicants who declare a disability and meet the essential criteria for the post are guaranteed an interview. Care experience has also been adopted by the Council as an additional protected characteristic.
We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.
