Sea Freight Operator – Redditch
Salary: £30,000 – £35,000 (dependent on experience)
Location: Redditch, Worcestershire
Job Type: Full-time, Permanent
Working Hours: Monday to Friday, 08:30 – 17:30
Are you an experienced sea freight professional looking to take the next step in your logistics career? We are working with a well-established international freight forwarder seeking a dedicated Sea Freight Operator to join their expanding team in Redditch.
This is an exciting opportunity to be part of a dynamic operations department handling full-cycle sea freight logistics—managing both imports and exports while delivering exceptional service to clients around the world.
Key Responsibilities:
- Manage end-to-end sea freight shipments, from booking to final delivery
- Coordinate both import and export operations, ensuring timely and compliant processing
- Prepare and maintain shipment files and relevant documentation, including Bills of Lading and customs paperwork
- Process customs entries via systems such as CDS or NES
- Monitor shipment progress, keeping clients informed of any changes or delays
- Liaise with shipping lines, overseas agents, and hauliers to coordinate transport and resolve issues
- Collaborate with the sales team to support quotations and service delivery
- Maximise profitability through effective supplier negotiation and cost control
- Ensure all jobs are invoiced accurately and promptly upon completion
What We’re Looking For:
- Previous experience in sea freight forwarding (import/export operations essential)
- Strong understanding of UK and international customs procedures
- Proficiency with freight forwarding and customs software (e.g. MULTIFREIGHT, CDS/NES)
- Excellent communication and customer service skills
- Highly organised with the ability to manage multiple shipments and deadlines
- Positive, proactive approach with a strong attention to detail
- Team player with a willingness to support across departments when needed
What’s On Offer:
- Competitive salary based on experience
- Company pension scheme
- Free on-site parking
- Supportive team culture with ongoing development opportunities
- Modern office environment in a convenient Redditch location
Ready to take your freight forwarding expertise to the next level?
Apply now with your CV to be considered. Immediate interviews available for candidates with relevant experience in sea freight operations.
Job Type: Part-time
Pay: £30,000.00-£35,000.00 per year
Expected hours: 40 per week
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
