Freight Administrator

Assisting in the day-to-day running of the Freight office by taking freight bookings, customer service & general enquiries.

Reporting to: Quay Manager / Quay Supervisor

Responsibilities

• Dealing with freight bookings, sales and quotes.
• Answering customer telephone enquiries & emails.
• Processing of shipping notes and creating vessel manifests.
• Investigating invoice enquiries.
• Working as part of a wider Steamship team and developing good working relationships with other local businesses and customers.
• Coordinating with other freight office to support the tracking and return booking of freight.
• Keeping bookings diary up-to-date and moving freight bookings when required.

Qualifications and Experience

• Good people skills.
• Confident IT skills.