New Role Due to Internal Mobility
Role Title: SOP Team Lead
Department: Finance
Salary: Competitive
The Role
Lead and energise the SOP (Sales Order Processing) team to deliver accurate, timely, and compliant order management. You'll own day-to-day operations, champion continuous improvement, and support sales and finance teams by ensuring smooth, fast, and correct processing every time. As a people-first leader, you'll also support development, coaching, and alignment to Hubexos values. Principal Job Responsibilities:
Principle Job Responsibilities
Process and authorise sales orders, ensuring all information is correct, timely, and aligned to subscription/product details.- Review and reconcile daily contracts due for promotion; manage the monthly promotion cycle.
- Act as the go-to contact for resolving SOP-related queries from Sales.
- Maintain accurate financial records across our systems, in line with HMRC and internal compliance.
- Investigate and resolve discrepancies through proactive engagement with stakeholders.
- Ensure full adherence to financial policies and procedures.
- Drive improvements in SOP processesidentify gaps, streamline workflows, and implement change.
- Manage team resourcingapprove holidays, ensure cover, and track task completion.
- Hold regular 1-1s and biannual performance reviews with team members.
- Deliver team performance reports and insights as required by the business.
- Approve RA workflows on NetSuite.
- Provide day-to-day support and guidance to the SOP team.
- Carry out other reasonable duties that support the wider goals of the team and business.
Qualifications & Experience:
Proven team leadership experiencemanaging performance, conducting 1-1s, supporting development
Expert knowledge of finance systems (e.g. NetSuite or similar ERP)
Excellent organisational skills, attention to detail, and ability to juggle multiple priorities
Comfortable working under pressure, with a proactive and solutions-focused mindset
Clear and confident communicator across internal and external stakeholders
Experience working within a SaaS or subscription-based business
- Knowledge of HMRC and regulatory financial compliance
MISSION & VISION
Mission;
By using our unique data, insights and software solutions, our customers in the construction industry will sell more, improve efficiency and build more sustainability combining our research expertise, industry knowledge and artificial intelligence.
Vision;
To connect the construction market to help the world build better.
VALUES
Dream Big Embrace ambitious goals and strive to exceed expectations, every day.
Thrive Together Collaborate, communicate, and celebrate success.
Own It Take Ownership of your work and empower yourself to make a difference
Do the right thing Stand firm in your values and let integrity guide your actions at every turn
