Job Title Sales Consultant
Role Type Fixed Term Contract/Full Time
Job Location Burgess Hill
Reports to Sales Director
The Company
From day one, Thakeham has been driven by a clear vision: to transform the way people think about new-built developments.
Over 20 years later, that ethos is still very much alive, reflected in our numerous awards and reputation in the sector. Today, Thakeham employs close to 250 people and has a forecasted revenue of £199 million in 2024/25.
An infrastructure-led community creator and strategic land promoter, Thakeham is committed to partnerships, innovation and creating amazing places to live and work. We are industry-leading in sustainability and biodiversity. Every Thakeham home completion will be Net Zero Carbon by 2025 and we were one of the first to introduce Zero Bills homes in partnership with Octopus Energy.
We pride ourselves on our ‘Infrastructure first’ approach, ensuring communities release the benefits of new development at the outset, rather than later in the process. We deliver social, affordable and retirement housing for a wide range of housing associations and local authorities.
People are Thakeham’s most important asset, and this is reflected in the way we operate. We are proud to be listed in the Top 100 Best Large Companies to Work For 2024.
Our people enjoy excellent rewards and working conditions in an exciting and growing business. We offer exciting career opportunities, and are keen to develop, guide and support our employees, regardless of what stage they are in their careers.
We value diversity and encourage people to bring their full authentic selves to work. A Gold Armed Forces Covenant signatory and supporter of armed force’s charity Building Heroes, Thakeham operates a Talent for Development outreach campaign for military veterans and college leavers.
Work and fun should not be mutually exclusive and Thakeham offers a range of social events such as quiz nights, BBQs and all staff parties. We run informal lunch and learns and take on charity challenges such as the Housebuilder Challenge. We encourage people to volunteer in their communities, offering two paid days per year to do so. Where roles allow, our summer hours policy in June, July and August allows people to enjoy longer weekends with their loved ones. A flexible approach to working is available all year round.
At Thakeham we build communities, together.
The Department
We have a fantastic opportunity to join our successful Sales team and be part of something special. The perfect candidate should hold a full driving licence and have a minimum of 5 years’ experience in a customer service or sales environment. Previous new homes experience is essential, and the successful candidate will need to demonstrate a passion for delivering exceptional customer service. You will be required to be flexible with your working hours and be able to work at weekends & bank holidays.
The Job Role
The role is pivotal to ensure all our visitors experience a warm welcome and consistent journey through our buying process.
The successful candidate will;
· Negotiate property sales effectively, using closing techniques to meet sales targets
· Develop new business through internal leads, lapsed leads, outbound calls, and follow-ups to enquiries.
· Deliver exceptional customer service, ensuring all customers receive the highest level of care and attention.
· Identify opportunities to maximise sales and revenue, ensuring targets are consistently met.
· Oversee contract progression, ensuring smooth and efficient processing of sales.
· Knowledge of various sales tools e.g. relevant government initiatives along with developer led initiatives.
· Actively contribute to Sales & Marketing meetings and activities and taking the lead in the day to day running of the development
· Assist in selling off plan properties working with customers to promote and close sales prior to completion.
· The typical contracted hours will be a standard 5 days opening
This list is not exhaustive. Tasks will be allocated to reflect increasing levels of development and experience.
The Required Skills
· Previous experience in customer service or sales
· General local knowledge of the area would be advantageous.
· Strong verbal & written communication skills.
· Competent in IT with the ability to use various sales tools and platforms.
· Self-motivated and able to work independently or within a team to achieve targets.
· Well-presented, with a positive and engaging attitude to work
· A happy, driven and enthusiastic individual with a strong desire to succeed.
The Benefits
- Competitive salary
- Salary sacrifice car scheme
- Annual holiday allowance 26 days increasing to 27 after 3yrs service and 28 after 5yrs service (plus bank holidays)
- Life assurance
- Private medical insurance
- Health screening
- Pension scheme
- Commission scheme
- Excellent development and progression opportunities for the right candidate
- Company Social events
Plus a whole range of other employee benefits that we can tell you all about, our employees are rewarded for their performance, attitude and results.
#happytotalkflexibleworking
Thakeham is committed to providing equal opportunities in employment and treating people fairly. We will treat all job applicants and employees equally regardless of age, race, religious belief, colour, ethnic or national origin, sex, marital status, sexual orientation or disability. We welcome applicants from all sectors of society and we are committed to promoting an inclusive environment for all.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Benefits:
- Company pension
- Cycle to work scheme
- Free flu jabs
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
Work Location: In person
