Job Summary
We are seeking enthusiastic and dedicated Sales and Front of House Staff to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional customer experience. Your responsibilities will include managing reservations, greeting guests, and providing outstanding service throughout their visit.
Duties
- Greet and welcome guests upon arrival with a friendly and professional demeanour.
- Manage reservations and seating arrangements efficiently to optimise guest flow.
- Provide information about menu items, specials, and events to enhance the dining experience.
- Assist with taking orders and ensuring accuracy in service delivery.
- Address guest inquiries and resolve any issues promptly to maintain satisfaction.
- Maintain cleanliness and organisation of the front of house area, including waiting areas and dining spaces.
- Collaborate with kitchen staff and other team members to ensure seamless service.
- Uphold health and safety standards in accordance with company policies.
Requirements
- Previous experience in a customer-facing role is preferred but not essential.
- Excellent communication skills, both verbal and written, with a strong focus on customer service.
- Ability to work well under pressure in a fast-paced environment while maintaining attention to detail.
- Strong organisational skills with the ability to multitask effectively.
- A positive attitude and a willingness to learn new skills.
- Flexibility to work various shifts, including evenings and weekends as required.
Join us in delivering memorable experiences for our guests while being part of a dynamic team!
Job Type: Full-time
Pay: £24,420.00-£39,967.37 per year
Benefits:
- Employee discount
- Employee mentoring programme
- On-site parking
- Transport links
Ability to commute/relocate:
- Leeds LS1: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Hospitality: 1 year (preferred)
- Sales: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
Application deadline: 10/08/2025
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