Sales Administrator

Job Title: Sales Administrator

Location: Blandford Dorset

Reports To: Group Sales Manager

Employment Type: Full-time (part-time considered for the right candidate)

Purpose of the Role

To provide high-quality administrative support to the Sales Team ensuring that sales processes run smoothly from quotation to delivery. This role is key to ensuring compliance, accuracy, and efficiency as well as a professional customer experience.

Key Responsibilities

• Administer the sale of new and used machinery from a range of suppliers
• Liaise with Sales team, suppliers, logistics and finance to track order progress and resolve issues
• Support Group Sales Manager in monitoring and delivering KPIs
• Maintain and update Dealer Management Systems
• Liaise with customers following delivery of new machines to ensure professional handover and completion of NPS process
• Liaise with customers and product specialists on guidance system registrations
• Provide cover for other Sales Administrators during leave or peak workload periods including;
  • Invoicing of new machinery as required
  • Registrations of new machinery and transfer of registrations as required
• Provide stock information to other teams within the company as required
• Carry out machinery stock audits for the company in association with suppliers
• Act as a central point of coordination across the Sales Administration team
• Assist with other administrative tasks where required.

Skills & Experience

Essential:

• Proven administration experience in a fast-paced environment.
• High attention to detail and accuracy under pressure.
• Strong IT skills, including Microsoft 365 and CRM/Dealer Management Software.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and stakeholders.

Desirable:

• Experience within the agricultural, construction, or machinery dealership industry.
• Knowledge of finance paperwork and compliance processes.
• Familiarity with Ibcos Gold or similar dealer management systems.
• Personal Attributes:
• Enthusiastic, organised, and flexible approach to work.
• Positive team player who can also work independently.
• Ability to meet deadlines and adapt to changing priorities.
• Professional and approachable manner when dealing with customers, suppliers, and internal teams.