Safety & Operations Manager - Manchester
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Soho House Manchester
Located in the St John’s area in the heart of the city, Soho House Manchester spans across 5 floors of the former Granada Studios. We have an extensive gym, steam room and sauna, outdoor rooftop pool surrounded by sunbed and a bar, late night bar and live music space. We have casual lounge areas for food and drink on the 8th floor and a members’ restaurant for more formal dining. The house also includes 23 bedrooms on the 6th floor.
The Role…
The Safety & Operations Manager will ensure that Soho House provides a safe and secure environment that protects and safeguard all House guests, employees, contractors and all House assets. Demonstrating a professional approach, you will work with all managers and employees to ensure compliance with legal and operational security, fire and life safety requirements and drive a culture of performance and safe behaviour.
Main Duties…
- Be the first point of contact for all BOH operational matters, including prevention and response to issues which pose a risk to business
- Drive performance by establishing safety and maintenance priorities, identifying high risk areas, initiating actions to reduce risk exposure and communicating with managers about safety needs and problems
- Lead the inspection and monitoring of the security and maintenance program in the House. This includes credit card payment control, key control, CCTV and all other physical security provisions, and monitoring employee entry and exit from the premises
- Lead on managing all licensing conditions in conjunction with local licensing authority and maintaining all relevant logs
- Oversee and manage BOH personnel, including maintenance and cleaners ensuring staffing levels are appropriate, and support event setup
- Manage BOH operations ordering and cost control, such as invoice reconciliation, cheque requisitions, accruing and prioritizing purchases, in line with budget
- Overseeing third party contractors on site when conducting general maintenance works and inspections, ensuring a clear process is in place to monitor access, follow company working practices and manage costs
- Working closely with the Regional Head of Health and Safety in developing and instigating group initiatives
- Prepare regular activity reports for GM and management team
- Conduct or coordinate investigations into incidents involving guests or employees to learn lessons and support claims investigations
- Coordinate regular mock fire evacuation drill and general emergency response scenarios
- Carry out any reasonable requests from Senior Management / Directors
What we are looking for...
- Managing safely / CIEH level 3 or 4
- Experience in similar role
- Experience of working in a fast-paced environment
- Comfortable in a matrix management environment
- 2 years’ experience at managerial level
- Experience in the hospitality sector
- NEBOSH general certificate
- Minimum 5 years related experience in a hotel/club/property management
- Experience with highly discerning clients
