Overview
We are seeking a dedicated and detail-oriented Room Attendant to join our hospitality team. As a Room Attendant, at Clermont Charing Cross you will play a crucial role in maintaining the cleanliness and presentation of our guest rooms and public areas, ensuring that every guest enjoys a comfortable and welcoming environment. This position is ideal for individuals who have a passion for hospitality and take pride in their work.
Duties
- Clean and service guest rooms, ensuring all areas are tidy and well-presented.
- Change bed linens, replace towels, and replenish guest supplies as needed.
- Dust and polish furniture, fixtures, and surfaces to maintain a high standard of cleanliness.
- Report any maintenance issues or safety hazards to the supervisor promptly.
- Ensure all cleaning equipment and supplies are used safely and efficiently.
- Maintain cleanliness in public areas, including lobbies, hallways, and restrooms.
- Follow established procedures for cleaning rooms to meet hotel standards.
- Provide exceptional customer service by responding to guest requests in a timely manner.
Experience
- Previous experience in a hospitality or hotel environment is preferred but not essential.
- A strong attention to detail and the ability to work independently or as part of a team.
- Excellent time management skills with the ability to prioritise tasks effectively.
- A friendly and approachable demeanour with good communication skills.
- A commitment to delivering high-quality service to enhance the guest experience.
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
If you are enthusiastic about providing outstanding service in a dynamic environment, we encourage you to apply for the Room Attendant position.
Job Types: Full-time, Permanent
Pay: £13.40 per hour
Expected hours: 40 per week
Benefits:
- Canteen
- Company pension
- Flexitime
Schedule:
- 8 hour shift
Work Location: In person
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