Restaurant Supervisor (Duty Manager) - Prezzo Italian
"Better Careers for Everyone!"
£12.61 per hour - plus tronc and access to our stunning commission scheme!
As a Duty Manager at Prezzo Italian, you’ll be at the heart of the action - supporting the management team to keep the restaurant running smoothly and the energy high.
You’ll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience. With confidence and care, you’ll guide day-to-day operations, lead shifts with clarity, and offer hands-on support across both the floor and the kitchen.
More than anything, you’ll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best.
How we work
- Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high.
- Make every guest interaction count—engaging with warmth and delivering a personal touch that leaves a lasting impression.
- Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind.
- Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride.
Our Person - We are looking for someone who:
- Support the Assistant Manager and General Manager in running shifts.
- Ensure the team is clear on their tasks and provide guidance where needed.
- Lead by example, maintaining high service standards and teamwork.
- Ensure guests feel welcome and looked after during their visit.
- Step in to resolve minor guest issues and escalate where necessary.
- Support the team in delivering an excellent dining experience.
- Help train and develop new team members.
- Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively.
- Assist in managing stock levels and restaurant cleanliness.
- Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed.
- Work with management to maintain efficiency and compliance and highlight potential risk.
Experience We Value
- Previous experience in a supervisory or team leader role, ideally in hospitality.
- A positive attitude and strong communication skills.
- Comfortable working in a fast-paced environment.
- Ability to support and guide a team. Understanding of health & safety and food safety basics.
- Passion for great service and guest experience.
- Willingness to learn and develop in a leadership role .
Prezzo Perks: What’s in it for you?
TRONC and Commission Schemes – earn more as you drive success!
50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.
Your birthday off!
Employee Assistance Programme & GP appointment helpline.
Grow with us - Career development opportunities & internal progression pathways.
Apply Now!
Whether you’re starting or looking to grow your career, apply today and be part of the Prezzo family!
