Reporting Analyst

JOB SUMMARY

The role serves as a key partner to merchandise analyst, working collaboratively to consolidate insights and provide the Director and Heads of Merchandising with a single source of truth and a comprehensive, big-picture view of the business. This position plays a critical role in aligning data and strategic analysis to support informed decision-making, drive performance, and enhance overall merchandising effectiveness.

KEY RESPONSIBLITIES 

Cross-Functional Collaboration

• Work closely with all divisions across the Wholly Owned Business and Joint Ventures to gather and consolidate key company information.
• Build and maintain strong working relationships with stakeholders across both  WOB, Beauty and Joint Ventures and Next operational functions.
• Support the Merchandise Analyst in identifying and progressing opportunities for collaboration between  WOB, Beauty and Joint Ventures and Next to improve and innovate business processes.
• Engage with users and internal teams to create and refine processes, documents, and systems that enhance operational efficiency. 
• Oversee the markdown process from start to finish, including the creation of templates, coordination with relevant teams, and communication of roll-ups.
• Relationship building 

Reporting and Tool building

• Create, amend and maintain PowerBI reports based on the needs of the business.
• Support the Merchandise Analyst in identifying current challenges, pressure points, and resource constraints to inform new ways of working.
• Assist with the creation of detailed project plans, manage timelines, and provide regular updates to stakeholders.
• Create initiatives & user stories to meet evolving user and business needs.
• Monitor and evaluate newly implemented processes, propose refinements, and take ownership of resolving issues arising during testing and rollout.
• Train relevant team members on new systems, processes, and tools.
• Develop and maintain clear, user-friendly reference documentation to support process adoption.
• Lead or support the testing of new processes and reporting tools, identifying areas for improvement.
• Troubleshoot issues raised during implementation and proactively address them.
• Monitor processes post-implementation to ensure continued effectiveness and relevance.

Process Improvement & Change Management

• Continuously seek ways to improve the efficiency and effectiveness of processes across the business, ensuring they are fit for purpose.
• Challenge existing and proposed ways of working to drive better results.
• Assist in the planning, implementation, and rollout of new systems and processes, considering timelines, risk, and impact on the business.
• Support cross-functional projects that drive growth, efficiency, or sales.
• Create and maintain process documentation including “as-is” and “to-be” process flows.

Professional Development

• Take ownership of personal growth by actively seeking learning opportunities through self-study, courses, and knowledge-sharing with colleagues.
• Strive to consistently deliver high standards in all areas of work.

REQUIRED QUALIFICATIONS 

• Strong problem-solving skills with the ability to think critically and identify practical solutions
• Advanced proficiency in Microsoft Excel, including data manipulation and analysis
• Confident in challenging established ways of thinking to drive continuous improvement
• Excellent time management skills, with the ability to prioritise tasks and manage multiple deadlines
• Exceptional interpersonal skills, capable of building strong, collaborative relationships across teams
• Effective communication skills — written, verbal, and active listening
• Open to giving and receiving constructive feedback across different channels and levels
• Proactive in conducting research and identifying opportunities to improve business performance
• Strong team player with the ability to adapt communication style to different audiences
• Comfortable working in fast-paced, high-pressure environments while maintaining quality and accuracy

PREFERRED QUALIFICATIONS 

• Experience with SQL for data querying and analysis
• Proficiency in Power BI for building and visualizing dashboards and reports
• Familiarity with Excel Macros for process automation and efficiency improvements
• Understanding of the retail merchandising lifecycle, from product selection to exit strategy