Replenishment Assistant

Job summary

Job Overview.

Our Inventory management team are looking for a motivated replenishment assistant to join us.
You'll be joining a friendly and hardworking team who are responsible for ordering and delivering clinical consumables to maintain great availability within the hospital.
You'll be supported in your role to liaise with relevant colleagues to maintain great availability for the departments you cover. Clinical products and PPE are vital in delivering excellent patient care.
We are looking for someone who has previous experience working in a stock environment, perhaps in the retail sector. But most importantly we are looking for someone who is motivated, keen to learn and would like to make a difference within your local NHS. Hours are Monday - Friday 08:00-16:00. All training on inventory management system will be provided.

Main duties, tasks & skills required

Working within the inventory management team and responsible for your own tasks within your departments.

You will work on your own initiative and communicate with clinical teams and managers to ensure maximum stock availability for patient care.

Attend Clinical huddles and team meetings, email, and face to face communications. Also analyse and investigate issues, provide progress reports and feedback recommendations toe the clinical team and line manager.

If appropriate ensure products are tracked to locations and or patients and any discrepancies investigated.

Ensure compliance of the inventory management system and replenishment routines. Stock ordering, inventory cycle counts, out of stock and low line counts, chasing suppliers and maintaining department standards.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job description

Communication and Key Working Relationships.

The post holder will

Communicate with customers and staff in a professional manner.

Liaise with clinical managers, department staff and procurement team to source acceptable alternative products where an out-of-stock situation occurs.

Liaise with end user and suppliers and colleagues in relation to any supply issues, problem solving, updating teams on progress and attend clinical huddles if appropriate for theatre areas.

Attend regular team meetings and keep up to date with changes to policies/procedures within the department.

Receive and respond in a timely manner to all telephone queries.

Planning and Organisation

The post holder will:

Work flexibly across the Trust as required.

Plans and manages own workload.

Follow agreed replenishment and system routines to ensure compliance. That includes NHS Supply Chain, Atticus, Centros, and any other systems that impact inventory management.

Ability to priorities workload based on problem solving and non- routine issues and activities that could arise.

Ability to multitask several scheduled routines and unforeseen events which could involve more complex tasks and issues.

Analytics

The post holder will:

Problem solving and fault finding relating to stock availability issues, supplier late deliveries or system discrepancies.

Analysis and assess reports and data to communicate to colleague's, clinical teams to make sound decisions, this could include conflicting information.

Responsibility for Patient / Client Care, Treatment & Therapy

The post holder will:

Ensure clinical consumables are available at the right place and right time to enable clinical care delivered in a cost effective, efficient manner. This is to aid product safety withdrawals and product transparency.

Policy, Service, Research & Development Responsibility

The post holder will:

Read and adhere to all Trust policies and department routines and procedures.

Contribute to discussions on efficiency savings within the directorate.

Feedback any development ideas or lesson learnt to the Supply chain team.

Ensure hand hygiene policy compliance of self, and challenge others, as necessary.

Support any service or change improvement programme, such as the IMIP programme.

Keep update date with personal training requirements to complete the role and trust policy.

Responsibility for Finance, Equipment & Other Resources

The post holder will:

Ensure replenishment of all stock areas using PDA/bar code technology and the Trust purchase order system. Stock will be replenished to agreed levels to meet needs of the user and ensure good stock rotation is maintained.

Review reorder level and reorder quantity in line with end user demand / Atticus system ensuring that all goods ordered are against the correct budget code.

Replenish NHS Supply Chain, directs and Atticus items will be put in agreed merchandising standards, time, and day.

Responsibility for Supervision, Leadership & Management

The post holder will:

May be required to support and coach new or junior staff within the environment/job role.

Assist with training and supervision of new staff.

Information Resources & Administrative Duties

The post holder will:

The post holder will: Use the Trust computer system for updating records as required.

Read and respond to emails urgently.

Carry out general administration duties to complement role as required to include filing, record keeping and printing barcodes.

Ensure adherence to the time and attendance system.

Any Other Specific Tasks Required

There could be a requirement to drive a Luton van or similar vehicle that is owned and managed by the Trust fleet, to transport clinical consumables to and from Trust own sites. This is dependent of the specific duties and routines of the replenishment assistant.

Conduct inventory stock checks as required in line with replenishment routines.

Ensure there are sufficient stocks to cover Bank Holidays.

Carry out general administration duties to complement role as required to include filing, record keeping and printing barcodes.

Keep storage areas clean and tidy.

Ensure goods requiring return to suppliers are dealt with in a timely manner.

Contribute to discussions on efficiency savings within the directorate.

Be "cost aware" and use equipment and resources in a cost-effective way.

Seek opportunities to create changes which enhance the service.

Ensure team adopt a "just in time" philosophy and assist with identifying ways to reduce waste.

Provide advice to end users regarding availability of products, costs, returns etc.

Provide cover for goods in/receipting area to direct stock into the Trust.

Record delivery details in accordance with the inventory management processes.

Deliver parcels around all areas with priority given to urgent or refundable stock.

Ensure deliveries are correct and resolve delivery issues.

Respond in a timely and professional manner to source and expedite goods in the event of a medical emergency.

Person specification

Qualifications

Essential

QUALIFICATIONS & TRAINING

Educated to GCSE level or equivalent qualifications.

Level 3 qualification in Supply chain and operations IoSCM or Chartered Institute of procurement & Supplies (CIPS) or relevant experience within a replenishment environment.

Experience

Essential

EXPERIENCE

Proven Replenishment or inventory management experience. Managing multiple priorities and meeting deadlines

Additional Criteria

Essential

KNOWLEDGE

Minimum 2 years knowledge and practical experience of replenishment or inventory management systems

Customer Relationships and delivery of service improvements

Working knowledge of inventory and purchase ordering systems

Desirable

Understanding of NHS Policies and Strategies, previous experience within the NHS.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact:

James.mawditt

[email protected]

01823343616