£31,067 - £34,314 per year. An exciting opportunity has arisen within the Housing Service to work as a Rents officer in a busy Rents Team; this is a customer facing role which includes supporting and advising tenants in respect of their rent accounts.
Post title: Rents Officer
Post number: PL.0374
Salary: £31,067 - £34,314 per year
Job description: Rents Officer (PL.0374) Job description (PDF, 316 KB)
Directorate/department: Place
Apply online now for post PL.0374
Closing date: 11.45pm, 9 September 2025
Further information
We are looking for a self-motivated, dedicated and reliable team player to work in a busy team. The Rents Officer post is a challenging role where the successful candidate will take a preventative approach, having responsibility for rental income collection, rent arrears recovery and the provision of support and advice to tenants. We are asking for someone who will show empathy to the individual circumstances of customers and balance this with the need to help keep rent arrears to a minimum and recover rent arrears. The post holder will report directly to the Senior rents officer and will assist in ensuring that performance levels are sustained and that tenants received excellent levels of customer care from the Housing service. It is essential that you have a current driving licence and your own transportation.
Safeguarding
Within Swansea Council there is a "Safeguarding is Everybody's Business" principle, and this applies to all Swansea Council employees, elected members, volunteers and contractors. Further details can be found at https://www.swansea.gov.uk/corporatesafeguarding
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