CALDBECK SURGERY
JOB DESCRIPTION
JOB TITLE:
Referral Coordinator
We are seeking a highly organised Referrals Coordinator to join our team at Caldbeck Surgery, providing maternity leave cover for a 6-month fixed-term contract.
The contract would be to start in early September 2025 and run to End of February 2026.
Working 20-25 hours we would be ideally looking for someone to work 5 hours per day Monday to Friday however this is negotiable.
Key Responsibilities:
- Coordinate and process referrals from GPs and other clinical staff.
- Ensure accurate and timely input of referral data using EMIS Web and referral management systems.
- Liaise with hospitals, community services, and patients regarding referral appointments.
- Track and follow up on referral outcomes to ensure continuity of care.
- Maintain confidentiality and adhere to GDPR and NHS policies at all times.
· Support colleagues in other administrative tasks if required
✓
Two years’ experience of office administration in a small business environment
✓
Familiarity with local area and NHS services
✓
Smart & professional appearance
✓
CONFIDENTIALITY:
This role requires frequent access to patients’ clinical records, which contain Sensitive Personal Information as defined by the Data Protection Act 2018 and relevant EU legislation.
Patient data has been provided to us in strictest confidence and solely to correctly care for each patient; they have the right to expect their data is managed securely.
We take our patients’ personal data very seriously and any failure to observe confidentiality will normally result in immediate dismissal.
Job Types: Part-time, Fixed term contract
Contract length: 6 months
Pay: £12.21-£12.80 per hour
Expected hours: 20 – 25 per week
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Application question(s):
- Do you have previous NHS Administration experience?
Work Location: In person
Application deadline: 29/06/2025
Expected start date: 18/08/2025