We are a London-based sausages, saveloys and burgers manufacturing company.
Role Overview:
We are seeking a detail-oriented and committed Office Sales Administrator/Receptionist to join our team. Responsibilities will include processing orders, maintaining customer records, and ensuring smooth communication with clients.
Ideal Candidate:
We are seeking a skilled Receptionist to join our team and be the first point of contact for our company. The ideal candidate should have excellent communication skills and a friendly demeanour.
Responsibilities:
- Calling existing customers for their orders for next day delivery
- Verify data accuracy in orders and invoices
- Check the customer balance, inform for any outstanding and follow up
- Process payments over the phone
- Maintain and update sales and customer records
- Communicate important feedback from customers internally
- Stay informed about new products and features
- Assist customers with their queries, orders, and any complaints while providing excellent customer service
- Check the goods picked by the Warehouse team to ensure correct goods are going out
- Communicate important feedback from customers internally
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Provide basic and accurate information in-person and via phone/email
- Perform clerical duties such as filing, photocopying, data entry, etc.
- Maintain office security by following safety procedures and controlling access via the reception desk
- Order stationery when needed
Job Types: Full-time, Permanent
Pay: £27,040.00-£29,120.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Free parking
- On-site parking
Experience:
- Sales administration: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
