Join Our Award-Winning Team!
Woolacombe Bay Holiday Parks is currently seeking a Receptionist to play a pivotal role in our esteemed team. As the face of our holiday parks, we require someone highly presentable, with exceptional communication skills, and a positive, problem-solving attitude. If you fit this description and want to be part of our dynamic team, we invite you to apply!
Position Details:
- Part time seasonal position. (FTC until 3rd November 2025)
- Availability required for evenings, weekends, bank and school holidays.
- Days of Work- Saturday, Sunday, Wednesday, Thursday. Must be able to work 3 out of 4 days
What can we offer you?
- Complimentary/discounted use of our Parks’ facilities
- Generous discounts on food when you dine with us
- Discounted holiday rates for friends and family
- Discounted gym membership and cinema tickets at our Parks
- Full uniform and training provided
- Free car parking
- Pension scheme with employer contributions
- Company events
Key Responsibilities:
- Delivering excellent customer care in person, over the phone, or digitally to ensure each guest has a positive experience.
- Handling guest holiday bookings and addressing customer inquiries via phone, requiring excellent telephone etiquette.
- Showcasing extensive knowledge of our Parks, including accommodation types, facilities, and the local area.
- Leading by example and setting the standard for what a great Receptionist should be within the team.
- Demonstrating strong interpersonal skills, effective communication, and organizational abilities as a true people person.
- Building relationships and collaborating with all Park departments and our central-support reservations department.
- Utilizing experience and confidence in customer complaint handling to uphold high guest satisfaction levels, even in challenging situations.
- Managing merchandise stock and conducting cash reconciliation for efficient operations.
A bit about us!
We operate three award-winning family holiday resorts in Woolacombe, North Devon – Woolacombe Bay, Twitchen House, and Easewell Farm. With recent investments exceeding £15m, our family-owned Parks make up Devon’s largest accommodation provider and are a market leader in UK holiday parks.
How to Apply:
If you possess the essential experience, enthusiasm, and people skills required for a Receptionist role at Woolacombe Bay Holiday Parks, we invite you to apply. Share your CV via Indeed or reach out to us at [email protected] for further information. We look forward to considering your application for this integral position in our team!
Let’s create unforgettable holiday experiences together!
Job Types: Part-time, Fixed term contract
Contract length: 3 months
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Ability to commute/relocate:
- Woolacombe EX34 7ES: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Language:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
