Shane's Autos is a busy automotive repair garage based in Borough Green. We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing administrative tasks. This role requires strong organisational skills and the ability to handle multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and welcome visitors in a warm and professional manner.
- Answer phone calls promptly and directing them appropriately, ensuring excellent phone etiquette is maintained.
- Manage incoming and outgoing correspondence, including emails.
- Booking appointments for services and repairs.
- Maintain an organised reception area, ensuring it is tidy and presentable at all times.
- Handling paperwork including invoices, receipts and other documents.
- Updating customer information and database.
- Maintaining a professional appearance and demeanour.
- Taking payments from customers.
Skills and Qualifications
- Proven experience in a receptionist or administrative role in the automotive industry is preferred but not essential.
- A friendly and approachable attitude.
- Strong organisational skills with the ability to prioritise tasks effectively.
- Proficient in data entry with attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently as well as part of a team.
- Proficient in using computer systems and office software.
- A positive attitude with a commitment to providing outstanding customer service.
If you are looking for an opportunity to contribute positively to our team while developing your skills in a supportive environment, please apply with your CV.
Job Types: Full-time, Permanent
Pay: £28,600.00-£32,760.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Private dental insurance
Language:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: Receptionist
