Receptionist
Who are we?
Newmedica are one of the leading providers of NHS ophthalmology services in England, providing
outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through
better sight and eye health.
We care for thousands of NHS and private patients a year in our specialist eye clinics across the
country. We have significant growth plans over the next few years as we look to establish a national
footprint and open many new sites across the UK.
We are thrilled to say that following an independently conducted survey of Newmedica colleagues
to tell us what it’s like to work here, we have been certified as a Great Place to Work for the second
year running. The feedback has directly contributed to Newmedica being listed among the UK’s top
50 Best Workplaces™ for 2025.
Role overview
We are looking for a new Receptionist to join our Leeds site. This role will be 16 hours per week worked across Saturdays and Sundays, with possible overtime available during the week on an ad-hoc basis.
Our Receptionists are usually the first person our patients will see when they visit a clinic so a
friendly, approachable and welcoming personality is a must!
The Receptionist will welcome all patients and check them in for their clinic or theatre visits. You will
be working on the patient record system alongside other systems so should be comfortable using a
variety of technology solutions.
You’ll also undertake a variety of administrative duties such as booking patients into their
appointments, making and answering phone calls, sending and replying to emails, managing the post
and sending letters and dealing with enquiries. As such you’ll require a high attention to detail and
excellent accuracy levels. Our clinics are busy so we’re looking for someone who loves working in a
fast-paced environment where every day is different.
The thought of eye surgery can be a daunting prospect for patients to deal with, so our team
members need to be empathetic and able to put patients at ease.
What skills and experience do I need?
We’ll provide training so experience isn’t always needed, but the following things will be
advantageous:
- Experience of working under own initiative
- Previous experience in a customer or patient facing role
- Experience in a busy administrative role
- A competent user of all Office 365 programmes
- Tech savvy and comfortable working on new systems e.g. patient record systems
- A good phone manner
- An excellent grasp of the English language both verbally and in written format
- A good team player – happy to jump in and support others when required
- A salary of £26,208.00 Full Time Equivalent
- 25 days annual leave plus bank holidays
- A company pension scheme
- Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7
- An environment where your learning and development is supported through a range of
- Working with a friendly multi-disciplinary team passionate about improving the lives of our
- A bright, spacious and modern working environment, built to the highest standards
contact Sophie on [email protected]
Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants
must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in
the event of a successful application which we will pay for.
At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this
in both the running of our services and how we recruit our staff. We actively encourage applications
from everyone with the essential requirements of the job, regardless of any protected
characteristics.
Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age,
disability, sexual orientation, race, language, religion, ethnic or social origin
