Description
Front of House Receptionist | Part time – 2 days
£12,963.60
City, London
We have an exciting opportunity for an experienced and efficient corporate receptionist who is ready to move into a role with additional facility management and tenant event responsibilities. You will relish a challenge and be highly organised, managing contractors and providing admin support to the off-site Building Manager.
You will deliver an exemplary tenant and visitor experience, understanding the importance of creating a community vibe in the building. You should be well presented with proven experience and confident to take ownership of this busy and varied role.
Hours and salary
£12,963.60 per annum
8.00am – 5.00pm Thursday and Friday
No weekends but flexibility is required to provide cover for holidays and sickness.
Key Responsibilities
Managing reception
- Manage and take ownership of the reception area to ensure the ambience reflects the clients’ and tenants’ expectations
- Ensure a warm, friendly and professional welcome – you will become the ‘face of the building’
- Sign in all visitors to the building following appropriate reception processes
- Manage deliveries including couriers and post
The building
- Confidently manage maintenance contractors and ensure any building issues are reported and managed to resolution.
- Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings
- Submit weekly reports on activity to key stakeholders
- Undertake general administration (as required)
Tenant experience and community engagement
- Develop a monthly e-newsletter for tenants (as required)
- Work collaboratively with your job share to organise pop up events for the building, helping to drive a sense of community and aid enjoyment in the workplace (as required)
Skills, Knowledge and Expertise
- Proven experience of working in a high end, front of house reception role delivering impeccable customer service
- Excellent written and verbal communication skills
- Competent Microsoft Office and confident social media / App user
- Confident and creative with a good eye for detail.
- Personable and proactive with a confident manner
Benefits
- Contributory Pension Scheme/Life assurance
- LAH Training Academy
- Company Events
- Employee Assistance Program – including virtual / telephone GP
About LAH Property Marketing
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.
For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.
For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.
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