Receptionist Job Description
Responsibilities:
- Greet and welcome visitors in a professional and friendly manner
- Answer phone calls, take messages, and direct calls to the appropriate person or department
- Provide general administrative and clerical support, including filing, photocopying, and organizing documents
- Schedule appointments and manage calendars
- Assist with customer support inquiries and provide information about products or services
- Maintain a clean and organized reception area
- Handle incoming and outgoing mail, packages, and deliveries
- Perform basic data entry tasks and maintain accurate records
- Coordinate meetings and conferences, including room setup and refreshments
- Assist with special projects as assigned
Qualifications:
- Previous experience as a receptionist or in a similar role is preferred
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Attention to detail and strong proofreading skills
- Ability to maintain confidentiality of sensitive information
- Knowledge of medical office procedures is a plus (for medical receptionist positions)
- Friendly and professional demeanor with excellent customer service skills
We offer competitive pay based on experience. This is a part-time position with regular business hours. If you are looking for an opportunity to join a dynamic team in a fast-paced environment, please submit your resume for consideration.
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by management.
Job Types: Part-time, Permanent
Pay: £12.21-£13.00 per hour
Benefits:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Birmingham B23 6DJ: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative : 1 year (preferred)
Language:
- English (preferred)
Work Location: In person
Reference ID: Reception1
Expected start date: 01/09/2025
