A Bit About Us
Here at Westlands Country Park we have a brilliant selection of facilities including our world class amenity building, complete with Bar & Restaurant, Gun Shop, Convenience & Country Clothing Store and Offices. Our Holiday park also homes it self to an amazing array of self-catering hot tub lodges, clay pigeon shooting ground, fly fishing ponds and caravan touring area.
Job Overview
We are looking for a dedicated Receptionist to join our team. As the first point of contact for our company, you will play a vital role in providing exceptional customer service and administrative support. Your professionalism and organizational skills will contribute to creating a positive experience for our guests.
Duties:
- Greet and welcome guests in a courteous and professional manner
- Answer and direct phone calls promptly using proper phone etiquette
- Manage incoming and outgoing mail and packages
- Maintain a tidy reception area and conference rooms
- Schedule appointments and assist with Restaurant reservations
- Taking bookings and checking guests in to accommodation
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Utilize computerized systems for tasks such as typing, emailing, and updating records
Requirements:
- Proven experience as a Receptionist or in a similar role is advantageous
- Strong organizational skills with the ability to multitask and prioritize effectively
- Excellent verbal and written communication skills
- Ability to handle sensitive information with confidentiality and discretion
- Demonstrated ability in maintaining an organized workspace and managing time efficiently
- Familiarity with basic administrative tasks including filing, data entry, and record keeping
- Strong attention to detail and accuracy in all tasks performed
- Ability to work independently as well as part of a team in a fast-paced environment
References will be required before start of employment.
Schedule:
- 8 hour shifts
- Day shifts
- Overtime
Job Types: Part-time, Permanent
Pay: From £12.50 per hour
Benefits:
- Discounted or free food
- On-site parking
Licence/Certification:
- Driving Licence (required)
Work Location: In person
