Quality Administrator

Central YMCA is transforming. This is an exciting time to join us as we look forward toward growth and progression and focus on our purpose to advance the education, health and wellbeing of our communities. We want to create improved access to life-changing opportunities and enable everyone to achieve their potential, live a fulfilled life and contribute positively to society.

What we offer

• 27 days annual leave + 3 annual leave days over Christmas + bank holidays
• Extra annual paid leave for your birthday, a mental health day, and up to 5 volunteering days
• 4% Contributory Pension Scheme
• Life Insurance
• Cycle to Work Scheme
• Employee Assistance Programme (EAP) – a wide range of free and confidential services for you and your immediate family (including counselling sessions)
• Employee Discount Scheme

We would love to hear from you if you are organised, detail-focused and ready to contribute to a meaningful mission. Ideally, you will bring:

• Admin experience, ideally in education or training environments
• Strong IT and data-handling skills (spreadsheets, databases, online platforms)
• Clear communicator with a proactive, team-oriented approach
• Level 3 Business Admin and Level 2 English/Maths qualifications (desirable)
• Multitasker and able to manage workload

We are looking for a Quality Administrator to join our small, friendly team. If you are organised, detail-focused and enjoy keeping things running smoothly behind the scenes, this could be a great fit. Key responsibilities include:

• Provide administrative support across audits, reporting and the quality cycle
• Coordinate exams and manage the Education awarding body requirements
• Maintain accurate learner records, registrations and results
• Support internal reviews, external quality visits and data entry
• Handling financial admin, including purchase orders and invoices

This is a fantastic opportunity to join our team and do something great for yourself and others. If this sounds right for you, click apply now and register your details.

Safeguarding responsibilities: This role will involve daily contact with learners, and you will be engaging in regulated activity relevant to children. All staff have a responsibility for promoting and safeguarding the welfare of children and young people, and/or vulnerable adults for whom you are responsible and with whom you come into contact. The Charity’s Safeguarding Policy is available from Central YMCA website.

Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure, teacher prohibition check, the receipt of satisfactory references, relevant original ID documentation and examination certificates.

Regulated activity: This post is exempt from the Rehabilitation of Offenders Act 1974 and the Charity is therefore permitted to ask shortlisted applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) to assess their suitability to work with children. Should you be shortlisted, you will be required to complete a disclosure form prior to interview.